HelpDesk VS HelpDocs
Compare HelpDesk VS HelpDocs and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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HelpDesk
Zendesk
HelpScout
Intercom
Freshdesk
Labidesk
ProProfs Help Desk
LiveAgent
HelpDocs
Malcolm App
HelpJuice
Typeform
Zendesk Support
HelpScout
HelpSite
Support Hero
HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.
With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.
All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.
HelpDesk HelpDocsNo features have been listed yet.
No HelpDocs videos yet. You could help us improve this page by suggesting one.
Based on our record, HelpDesk should be more popular than HelpDocs. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm thinking something like helpdesk.com. Source: 11 months ago
They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago
You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!