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Heedbook VS GetSatisfaction

Compare Heedbook VS GetSatisfaction and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Heedbook logo Heedbook

Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • Heedbook Landing page
    Landing page //
    2018-11-18
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

Heedbook videos

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Heedbook mobile app and wearable camera

More videos:

  • Review - Heedbook Case: Measuring Customer Satisfaction with Microsoft Cognitive Services

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to Heedbook and GetSatisfaction)

Heedbook

GetSatisfaction

Surveys
100 100%
Surveys
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Feedback
26 26%
Customer Feedback
74% 74
User Feedback
100 100%
User Feedback
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Heedbook and GetSatisfaction

Heedbook Reviews

We have no reviews of Heedbook yet.
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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing Heedbook and GetSatisfaction, you can also consider the following products

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ShadowAide - ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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