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GetSatisfaction VS ShadowAide

Compare GetSatisfaction VS ShadowAide and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

ShadowAide logo ShadowAide

ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • ShadowAide Landing page
    Landing page //
    2023-09-23

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

ShadowAide videos

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Category Popularity

0-100% (relative to GetSatisfaction and ShadowAide)

GetSatisfaction

ShadowAide

Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Feedback
76 76%
Customer Feedback
24% 24
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and ShadowAide

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

ShadowAide Reviews

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What are some alternatives?

When comparing GetSatisfaction and ShadowAide, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Heedbook - Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

O3 Outreach - Real-time customer satisfaction data via text messages to boost online reviews and improve customer...

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