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Heedbook VS UseResponse

Compare Heedbook VS UseResponse and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Heedbook logo Heedbook

Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Heedbook Landing page
    Landing page //
    2018-11-18
  • UseResponse Landing page
    Landing page //
    2023-10-10

Heedbook videos

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Heedbook mobile app and wearable camera

More videos:

  • Review - Heedbook Case: Measuring Customer Satisfaction with Microsoft Cognitive Services

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Heedbook and UseResponse)

Heedbook

UseResponse

Surveys
100 100%
Surveys
0% 0
Customer Feedback
11 11%
Customer Feedback
89% 89
Help Desk
0 0%
Help Desk
100% 100
User Feedback
21 21%
User Feedback
79% 79

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Heedbook and UseResponse

Heedbook Reviews

We have no reviews of Heedbook yet.
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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Heedbook and UseResponse, you can also consider the following products

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ShadowAide - ShadowAide provides you with a key way to keep your finger on the pulse of your customers, using our integrated tools for capturing Net Promoter Score and customer feedback.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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