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Heartcount VS UseResponse

Compare Heartcount VS UseResponse and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Heartcount logo Heartcount

Tool that helps you know how your employees feel

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Heartcount Landing page
    Landing page //
    2023-01-20
  • UseResponse Landing page
    Landing page //
    2023-10-10

Heartcount videos

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HeartCount

More videos:

  • Tutorial - Heartcount Webinar: How to solve team conflicts in hybrid work environment

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Heartcount and UseResponse)

Heartcount

UseResponse

Customer Feedback
16 16%
Customer Feedback
84% 84
User Feedback
100 100%
User Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100
Feedback
17 17%
Feedback
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Heartcount and UseResponse

Heartcount Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Heartcount and UseResponse, you can also consider the following products

Nolt - A fast & beautiful way to collect user feedback

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Acute - Acute helps you collect and make sense of your customer feedback, and figure out what to build next.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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