Software Alternatives, Accelerators & Startups

Healthchecks.io VS Zendesk

Compare Healthchecks.io VS Zendesk and see what are their differences

Healthchecks.io logo Healthchecks.io

Monitor your cron jobs and scheduled tasks, get notified when they fail.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Healthchecks.io Landing page
    Landing page //
    2022-07-18

Healthchecks.io is a monitoring service for your cron jobs. Have you ever thought "If this nightly backup script breaks one day, six months from now, I wonder how soon will anyone notice?". With Healthchecks monitoring, you will get notified just minutes after your cron job fails to complete on time. With PagerDuty integration, Healthchecks will be able to use PagerDuty alerting functionality already implemented in your organization.

Setting up the monitoring for your cron jobs only takes minutes. For each monitored cron job, Healthchecks.io creates a unique ping URL. Edit each cron job to send a HTTP request to its ping URL just before the job finishes. Healthchecks.io keeps track of the received pings, and sends alerts as soon as any of your cron jobs does not check in at the expected time.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Healthchecks.io features and specs

  • Free plan: Yes
  • Non-profit discount: Yes
  • Open-source: Yes
  • API: Yes
  • Supports "failed" events: Yes
  • Logs Request Body: Yes
  • Supports "started" events: yes
  • Ping via Email: Yes
  • Event Filtering: Yes
  • Reports: Yes
  • Two Factor Authentication (2FA): Yes
  • Teams: Yes
  • User Roles: Yes
  • Notifications: Yes
  • Supports cron expressions: Yes
  • Public Status Badges: Yes

Zendesk features and specs

No features have been listed yet.

Healthchecks.io videos

No Healthchecks.io videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Healthchecks.io and Zendesk)
Cron Monitoring
100 100%
0% 0
Customer Support
0 0%
100% 100
Cron
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Healthchecks.io and Zendesk

Healthchecks.io Reviews

Comparison of Cron Monitoring Services (November 2023)
Healthchecks.io launched in 2015, is registered in Latvia and runs on Hetzner (Germany). Healthchecks.io is a bootstrapped company, run by a solo founder. Healthchecks.io focuses on doing one thing and doing it well: alerting when something does not happen on time. Healthchecks.io is open source (source on GitHub), users can use the hosted service, or run a self-hosted...
Comparison of Cron Monitoring Services (January 2020)
Site24x7 is the oldest company in the group with 13 years in business. Dead Man’s Snitch and PushMon are the second oldest, dating from 2011-2012. Cronitor, Healthchecks.io and CronAlarm were founded in 2014-2015. Cronhub is the youngest with 2 full years in business.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Healthchecks.io seems to be a lot more popular than Zendesk. While we know about 154 links to Healthchecks.io, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Healthchecks.io mentions (154)

  • Show HN: I built a self-hosted status page and monitoring tool for my projects
    Hey mate, I'm using https://healthchecks.io/ for heartbeat monitoring my crons. It's been working flawlessly for quite some time now. The UI is super clean and easy to navigate. It's also free up to 20 monitored jobs. Note - I'm not in any way related to that project. - Source: Hacker News / about 2 months ago
  • Webhooks suck, but here are alternatives
    In fact, your platform (https://healthchecks.io/) is a prime example of where running customer wasm would be really excellent. Instead of sending webhooks out to customer configured URLs, you could run a Wasm environment to execute customer code. Off hand, a good use case here is to do further inspection of the event before it gets sent off to some other system - maybe there are cases where you send... - Source: Hacker News / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Healthchecks.io — Monitor your cron jobs and background tasks. Free for up to 20 checks. - Source: dev.to / 4 months ago
  • What do you use for external monitoring?
    I use healthchecks.io and have been very happy. Source: 6 months ago
  • What do you use for external monitoring?
    With Uptime Kuma and healthchecks.io, you can do everything. Uptime Kuma to monitor "services" (web server, database), and healthchecks to monitor punctual jobs (backup jobs, etc). Source: 6 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Healthchecks.io and Zendesk, you can also consider the following products

Cronitor - Monitor cron jobs, micro-services, daemons and almost anything else, no setup required. Easier cron troubleshooting and no more silent failures.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cronhub - Cronhub helps you to easily monitor all your cron jobs in a beautiful dashboard. It alerts you when your cron job doesn't run on time or it fails.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dead Man's Snitch - Monitor Cron Jobs and Windows Scheduled Tasks with ease.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!