Headspin VS Zendesk
Compare Headspin VS Zendesk and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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Headspin
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BrowserStack
SMARTBEAR ReadyAPI
Oracle Application Testing Suite
Keysight Network Test
Tricentis NeoLoad
Cisco TrustSec
Zendesk
Freshdesk
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LiveAgent
HelpScout
tawk.to
LiveChat
Zoho Desk
The HeadSpin platform is an industry first, providing a powerful, easy-to-use solution that enables development, QA, product, and operations teams to accelerate release cycles, build for complex real-world user environments, and know whenever any component of the system degrades or breaks—whether at the code, device, or network layer—anywhere in the world.
Since inception, the platform’s extensive on-prem and cloud-hosted global device infrastructure has been expanded with machine learning-driven performance and quality of experience analytics to proactively test and monitor mobile, web, audio and video applications in real-time.
Headspin ZendeskNo features have been listed yet.
Headspin has been an essential part of our testing process from the beginning. We've used it to test everything from mobile sites to native applications and we've found it to be invaluable for both developers and testers. We can run tests on any device from any location in the world, and the bug reporting feature makes it easy to track down and fix errors.
We use Headspin automation to run our functionality tests across multiple browsers and operating systems. We can identify UI misalignment specific to browsers or failures due to incompatibility with a particular browser. The good part is you can automate screenshots and get insights into where the UI of your website is going off. Then we can use the live feature to identify and debug the compatibility issue. We strongly believe customer experience is the key, and that could impede your product growth. With Headspin, we could see improvements in identifying errors before our customers do!
We have been using HeadSpin for a while now, and we're pleased with their services.
Their customer support is available 24x7 and they have helped us many times with any issues or questions we had. They are always up to date with the latest version of browsers, which is something we highly value.
They have a wide selection of browsers and operating systems, which makes it easy for us to identify the issue on our website and solve it in no time.
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
LambdaTest - Perform Web Testing on 2000+ Browsers & OS
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
SMARTBEAR ReadyAPI - SMARTBEAR ReadyAPI is one of the legit and professional automated testing API platforms that allows teams to create and run automated security tests for APIs and SOAP APIs.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!