HBO Now Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

HBO Now mentions (9)

• Max launch, FAQ, Info & Details.

  Does anyone know for how long the legacy HBO Max app/web service will be still available. I'm talking about https://play.hbomax.com/. Source: about 1 year ago

• green bar flashing on and off in full screen video?

  So it definitely happens on the HBO Max app from the play store, but does NOT happen when I stream from play.hbomax.com in fullscreen...weird stuff...but also I don't remember ever seeing anything about a 480p limit from streaming apps, and the HBO Max app is definitely higher resolution than that, it looks exactly the same from the app to the website...thanks for the tip though, I guess I'll just use the websites... Source: over 1 year ago

• How can I watch this show?

  Or are you accessing from some xfinity-specific HBO site and not https://play.hbomax.com/ ? Source: over 1 year ago

• HBO Max, I have some questions.

  They no longer have a free trial directly but you can still get a free trial through Amazon or Hulu. You can also watch some free episodes by going directly to https://play.hbomax.com. Source: over 1 year ago

• Why you have the option for just HBO without max for the same price for max?

  I can't access HBO Now, https://www.hbonow.com shows a "404 Not Found" error and https://play.hbonow.com shows some random HTML. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago