Software Alternatives, Accelerators & Startups
Register | Login

Haproxy VS LiveAgent

Compare Haproxy VS LiveAgent and see what are their differences

Preferred Patron
Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Haproxy logo Haproxy

Reliable, High Performance TCP/HTTP Load Balancer

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Haproxy Landing page
    Landing page //
    2023-03-19
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Haproxy features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Haproxy videos

+ Add

HAProxy Crash Course (TLS 1.3, HTTPS, HTTP/2 and more)

More videos:

  • Review - HAPROXY vs NGINX - 10,000 requests while killing servers
  • Tutorial - How To Setup ACME, Let's Encrypt, and HAProxy HTTPS offloading on pfsense

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Haproxy and LiveAgent)

Haproxy

LiveAgent

Web Servers
100 100%
Web Servers
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web And Application Servers
100 100%
Web And Application Servers
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Haproxy and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Haproxy and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Haproxy and LiveAgent

Haproxy Reviews

Top 5 Open Source Load Balancers in 2024
Widely regarded as a stalwart in the open source community, HAProxy has evolved into a versatile and powerful load balancing solution. HAProxy stands as a silent sentinel, orchestrating the seamless flow of data for some of the world's most visited websites. As a free, exceptionally fast, and reliable reverse-proxy, HAProxy is not just a load balancer; it's a digital maestro...
Source: www.techtimes.com
10 Awesome Open Source Load Balancers
HAProxy is an L4 and L7 load balancer supporting TCP and UDP traffic. It’s a well-established, open source solution used by companies such as Airbnb and GitHub. HAProxy is also a very capable L7 load balancer, supporting HTTP/2 and gRPC backends. Thanks to its long history, large community, and reliable nature, HAProxy has become the de facto open source load balancer—it...
Source: www.containiq.com
10 Open Source Load Balancer for HA and Improved Performance
One of the popular ones out there in the market is to provide high availability, proxy, TCP/HTTP load-balancing. HAProxy is used by some of the reputed brands in the world, like below.
Source: geekflare.com
Top 5 Open-Source Load Balancers 2021
HAProxy provides many distinct features such as it processes an enormous number of tasks in a millisecond, offers minimal cost for context switch and memory usage, ability to instantly detect a threat or event on tens of thousands of connections, efficient use of the CPU cycles, and memory bandwidth, optimized timer queue, optimized HTTP header analysis, GZip Compression,...
Source: linuxways.net
The 5 Best Open Source Load Balancers
HAProxy is another common name in the web ecosystem. HAProxy offers reverse proxying and load balancing of TCP and HTTP traffic. When you choose HAProxy, you’re choosing a high-performance, well-established solution.
Source: logz.io

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Haproxy seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Haproxy mentions (2)

  • HA Proxy For MySQL Master – Slave
    Root@haproxy01:~# haproxy -v HA-Proxy version 2.0.13-2ubuntu0.3 2021/08/27 - https://haproxy.org/ How to Install it? You simply use yum or apt commands to install it Sudo apt install -y haproxy. - Source: dev.to / almost 2 years ago
  • cannot get haproxy / mjpeg streamer to play nice together
    HA-Proxy version 2.2.9-2+deb11u3 2022/03/10 - https://haproxy.org/ maxconn 4096 user haproxy group haproxy daemon log 127.0.0.1 local0 debug Defaults log global mode http option httplog option dontlognull retries 3 option redispatch option http-server-close option forwardfor maxconn 2000 ... Source: about 2 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Haproxy and LiveAgent, you can also consider the following products

nginx - A high performance free open source web server powering busiest sites on the Internet.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Traefik - Load Balancer / Reverse Proxy

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SKUDONET - Scale easy and avoid system disruptions with the ADC challengers through high availability, load balancing, security and high performance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loading...