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Gusto VS WorkJam

Compare Gusto VS WorkJam and see what are their differences

Gusto

Gusto. Payroll, benefits and compliance in one integrated product. We're here to change how the world works, and put people first.

Rating
0 reviews
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Alternatives Is it good?
WorkJam

WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers. Connect, engage, and empower your frontline workforce with a single, unified platform enhanced by AI.

Rating
1.0 · 1 review
Pricing
Paid
Promote on VibeVoted
Alternatives Is it good?
Notivo
Notivo is a private, per-person notebook for managers. Capture feedback, commitments, and 1:1 context as it happens — from web, iOS, WhatsApp, email, ChatGPT, or Claude — then get it back later, organized by person. sponsored

Which is more popular?

Based on our record, Gusto seems to be more popular. It has been mentioned 18 times since March 2021.

social mentions
18 vs 0
HR popularity
98% vs 2%
alternatives listed
240+ vs 84

Base details

Website, pricing, platforms and company facts side by side.

Gusto
WorkJam
Website gusto.com workjam.com
Pricing
Official pricing
Paid Official pricing
Platforms —
Desktop iPhone iOS Android Mac MacOS Windows Google Chrome Firefox Safari +7
Company — Startup from Canada · 250 - 499 employees · 2014
Listed in
Payroll HR And Payroll Software Payroll Management HR HR Tools Employee Management +3
Office & Productivity POS Health And Fitness Digital Workplace Business & Commerce Tool Project Management Restaurant Management HR Manufacturing Employee Scheduling Employee Engagement +9

About Gusto and WorkJam

In their own words, as submitted to SaaSHub.

Gusto
WorkJam

No description of Gusto yet.

Without WorkJam, operations departments may grapple with: Communication Barriers Siloed communication leads to disjointed efforts across departments and between corporate and field operations. Disengaged Employees When frontline employees get bombarded with everything they tune out. On the other...

Read more about WorkJam

Features and specs

What each product offers, as listed by its team.

Gusto 5 features
WorkJam 6 features
  • User-Friendly Interface
    Gusto offers an intuitive and easy-to-use interface which simplifies payroll processing and HR management for businesses of all sizes.
  • Comprehensive HR Tools
    The platform provides a wide range of HR tools, including benefits administration, time tracking, and compliance assistance, helping businesses manage their workforce effectively.
  • Automated Payroll Processing
    With Gusto, payroll processing is automated, reducing the likelihood of errors and saving time for HR departments.
  • Employee Self-Service
    Employees can access their payslips, tax documents, and benefits information directly through Gusto, improving transparency and reducing administrative burden.
  • Customer Support
    Gusto is known for its responsive and knowledgeable customer support, which can assist users with any issues or questions they may have.

Possible disadvantages

  • Cost
    Gusto's pricing can be relatively high, especially for small businesses or startups with limited budgets.
  • Limited Integration Options
    While Gusto integrates with several popular apps and software, it may not support all the tools a business uses, potentially complicating workflow processes.
  • Lack of Customization
    Some users may find Gusto's features to be less customizable compared to other HR software solutions, limiting the ability to tailor the platform to specific needs.
  • Learning Curve
    Despite its user-friendly design, some users may experience a learning curve when initially adopting the platform, particularly if they are transitioning from a different system.
  • Dependency on Internet
    As a cloud-based solution, Gusto requires a reliable internet connection for access, which can be a limitation in areas with poor connectivity.
  • Improved Communication
    WorkJam offers a centralized platform for internal communication, reducing the need for multiple emails and messages, which streamlines communication between managers and employees.
  • Enhanced Employee Engagement
    The platform encourages participation and feedback through surveys and employee engagement tools, helping to build a more involved and motivated workforce.
  • Efficient Scheduling
    WorkJam allows managers to create, modify, and distribute work schedules easily, which optimizes workforce management and helps employees better plan their time.
  • Learning and Development
    The platform includes tools for training and development, providing employees with opportunities to enhance their skills directly through the app.
  • Task Management
    WorkJam includes task management features that allow for clear assignment and tracking of tasks, which helps improve productivity and accountability.
  • AI Agent
    Give your teams round-the-clock employee support with an AI Agent securely informed by your organization’s own documentation and processes.

Possible disadvantages

  • Learning Curve
    Implementing WorkJam can require time and resources for training, as employees and managers need to adapt to a new system, which might slow initial productivity.
  • Connectivity Requirements
    As a digital solution, WorkJam requires reliable internet access, which might be a barrier in locations with limited connectivity or for employees who lack access to technology.
  • Cost
    The deployment of WorkJam involves costs that might be significant for smaller organizations, especially when compared to traditional communication and scheduling methods.
  • Integration Challenges
    Some organizations may encounter difficulties integrating WorkJam with existing systems or platforms, which can complicate workflows.
  • Customization Limitations
    While WorkJam offers a range of features, it may not fully cater to unique organizational needs without additional customization, potentially limiting usability for some companies.

Analysis

An editorial look at what each product does well and who it suits.

Gusto
WorkJam

Overall verdict

  • Gusto is widely regarded as a good option for small to medium-sized businesses seeking payroll and human resources solutions.

Why this product is good

  • Gusto offers an intuitive platform that simplifies payroll processing, benefits administration, and HR tasks. Users often praise its user-friendly interface, comprehensive features, and excellent customer service. It automates many time-consuming processes, making it easier for businesses to manage their workforce and comply with regulations.

Recommended for

  • Small to medium-sized businesses
  • Companies seeking easy-to-use payroll solutions
  • Organizations in need of integrated HR tools
  • Businesses looking for efficient employee onboarding processes
  • HR managers wanting comprehensive benefits administration support

No analysis of WorkJam yet.

Videos

Walkthroughs and reviews on video.

Gusto 9 videos + Add
WorkJam 1 video + Add

Gusto Payroll Review | Top 6 favorite features | $100 referral code

More videos

  • - Gusto vs. QuickBooks Payroll
  • - Gusto Payroll Review & Tutorial ($100 Amazon Bonus)
  • - Gusto Payment System: An Honest Review
  • - Gusto Payroll Software Review: An In-Depth Look At The Features
  • - What You MUST Know About Gusto Payroll
  • - Gusto Payroll Software Review - Why this is the BEST Payroll Software in 2023
  • - Gusto Payroll Software: The Ultimate Review

WorkJam - The Frontline Digital Workplace

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Gusto
WorkJam
98% 98%
HR
2% 2%
0% 0%
Office & Productivity
100% 100%
100% 100%
HR Tools
0% 0%
0% 0%
POS
100% 100%

Questions & Answers

As answered by people managing Gusto and WorkJam.

Why should a person choose your product over its competitors?

WorkJam's answer:

A person should choose WorkJam over its competitors because it is the only digital frontline workplace that is complete, integrated, and advanced enough to handle all the needs of a deskless workforce. WorkJam created the category of Digital Frontline Workplace and defines its destiny.

Key differentiators that make WorkJam stand out include:

Unified Platform: WorkJam is a single "super app" that integrates essential employee functions—like task management, communication, scheduling, and learning—into one platform. This eliminates the need for employees to navigate multiple disparate apps, which can lead to "digital fatigue".

Advanced Compliance and Targeting: WorkJam is the only solution that offers precise targeting of employee groups based on criteria such as job title, location, skill level, and certifications. It also provides advanced features like geofencing and IP fencing to ensure communications are only received when an employee is on-shift, a critical feature for labor law compliance.

Seamless Integration: WorkJam is built to extend and augment existing enterprise systems, such as Workforce Management (WFM) platforms like UKG, HRIS, and payroll providers. This allows organizations to leverage their current technology investments while providing a modern, mobile-first experience for their frontline teams.

Proven Results: WorkJam has a high active associate usage rate of 97% with some customers. The platform has been shown to deliver significant business value, with a Forrester Consulting study finding that WorkJam customers achieved a 410% ROI in 6 months. Other examples include a global retailer saving over $8 million per year in employee retention and JCPenney increasing associate referrals by 3x.

Unique Functionality: The Open Shift Marketplace is a unique feature that enables employees to access and apply for unassigned shifts across different locations based on their qualifications and availability. This helps businesses optimize staffing and lowers labor costs while providing employees with greater flexibility.

What makes your product unique?

WorkJam's answer:

WorkJam is unique for several reasons, primarily because it pioneered the concept of the "Digital Frontline Workplace". It is positioned as the world leader in this category.

Key differentiators include:

A Unified "Super App": WorkJam is a single, modular platform that integrates all essential employee needs, such as tasks, shifts, learning, and communications, into one app. This approach reduces digital fatigue for deskless workers who would otherwise have to switch between multiple applications.

Advanced Targeting and Compliance: WorkJam is the only solution that offers precise targeting of employee groups by factors like title, location, and skill level. It is also the only solution that can use geo and IP fencing, GPS, and beacons to ensure employees only receive communications while on-shift, which is crucial for compliance with labor laws.

Seamless Integration and Extensibility: The platform is designed to extend existing workforce management (WFM) and HR systems to the frontline. It has deep partnerships and integrations with leading WFM providers like UKG, as well as collaboration tools like Microsoft Teams. This allows organizations to maintain their current systems of record while providing a rich, mobile-first experience for employees.

Proven Business Impact: WorkJam has a high active associate usage rate of 97% with some customers and has demonstrated significant return on investment (ROI). Customer success stories show quantifiable results, such as a global retailer saving over $8 million per year in employee retention and a hospitality chain saving $4 million by increasing productivity with targeted messaging.

"WorkJam" as a Verb: The brand strategy is built on the idea of using "WorkJam" as a verb, like "xerox" or "google," to signify the act of revolutionizing the frontline workplace. This creative messaging helps reinforce its position as a category leader.

How would you describe the primary audience of your product?

WorkJam's answer:

Our primary audience consists of leaders in HR, IT, and operations, as well as field managers who work with deskless employees daily. These are the individuals responsible for the success and well-being of the frontline workforce.

What's the story behind your product?

WorkJam's answer:

The story of WorkJam is about starting a revolution for the frontline workforce, a group that is historically underserved by tech companies. We're all about fundamentally changing and improving how deskless workers work, communicate, and train. WorkJam created the category of "Digital Frontline Workplace" and we're the world leader in it.

Our mission is to transform the way frontline workers operate to help simplify their day-to-day and create happy, engaged employees for higher productivity. We do this by using a concept called Workforce Orchestration™, which gets frontline workers into an easy, steady rhythm, resulting in dramatic gains in performance and productivity.

Who are some of the biggest customers of your product?

WorkJam's answer:

  • Starbucks
  • Portillo's
  • Aramark
  • Circle K
  • Shell
  • Woolworths
  • Marshalls
  • Homesense
  • WFS
  • TJX
  • Cardenas
  • Panda Express
  • Kroger

User comments

Share your experience with using Gusto and WorkJam. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Gusto no reviews yet
WorkJam 1.0 · 1 review

View more

  • Rated 1/5 by Guest
    SaaSHub review
    · Jan 2022

    I can never log into my WorkJam or Itrent accounts. There is always a problem signing into my accounts as it is says invalid all of time and I have to change it so many times and yet it still doesn’t work! I never...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Gusto 18 mentions
WorkJam 0 mentions
  • As a completely inexperienced newbie, how does salary payment work?
    If they are W2 or 1099, look at gusto.com, but I would encourage you to speak with a CPA so they can best advise you on your situation. If you do things wrong, it could put you in a lot of legal trouble. Source: almost 4 years ago
  • The Fair Tax Act Aims to Abolish the IRS and Set a National Sales Tax. Here's How It Would Work
    There's Quickbooks for accounting. There's Gusto for payroll. There's CalendarCrush for invoicing. It'll cost you about $200 a month to get tooled correctly and you're off to the races. Source: almost 4 years ago
  • Breaking Into Legal Tech
    Make • Build and automate workflows InvoiceBerry • Online invoicing for small businesses Gusto • Payroll, benefits and HR management Hive • Manage tasks, workflows and team’s work Lanva • Social video editing app. ClickUp • Manage... Source: almost 4 years ago

View more

Tracking WorkJam since Mar 2021.

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