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Guru VS Userback

Compare Guru VS Userback and see what are their differences

Guru

Guru makes it easy for employers and freelancers to connect, collaborate and get work done flexibly and securely. Browse 1. 5 million freelancers for hire and thousands of projects.

Rating
0 reviews
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
RealityMAX
RealityMAX is the full-stack, AI-powered product visualization platform, 100% online. Turn any image into 3D in seconds, enhance your visuals with AI, and download your work or share it as interactive 3D or AR in a snap, without a line of code. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Userback might be a bit more popular than Guru. We know about 3 links to it since March 2021 and only 3 links to Guru.

social mentions
3 vs 3
Freelance Marketplace popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Guru
Userback
Website guru.com userback.io
Pricing —
Freemium Free trial Official pricing
Platforms —
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company — Startup from Australia · 10 - 19 employees
Listed in
Work Marketplace Freelance Marketplace Professional Services Graphic Design +1
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About Guru and Userback

In their own words, as submitted to SaaSHub.

Guru
Userback

No description of Guru yet.

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

Guru 5 features
Userback 14 features
  • Wide Range of Freelancers
    Guru has a large database of freelancers across various fields, making it easier to find the right talent for any specific project.
  • Payment Protection
    Guru offers a SafePay service that holds funds securely, ensuring that both employers and freelancers are protected during the transaction process.
  • Flexible Payment Options
    Guru allows employers to choose from multiple payment methods and scheduling options such as hourly, milestone-based, and recurring payments.
  • Workroom Feature
    Guru provides a Workroom where employers and freelancers can manage their projects, communicate, share files, and track progress efficiently.
  • Cost-Effective
    Guru charges relatively lower fees compared to some other freelancing platforms, making it a cost-effective option for both employers and freelancers.

Possible disadvantages

  • Website Downtime
    As indicated by the site down page, Guru may experience occasional website downtimes, which can disrupt access to services and communication.
  • User Interface
    Some users find Guru's user interface less intuitive and harder to navigate compared to other freelance platforms.
  • Limited Customer Support
    Users have reported that Guru's customer support can be slow to respond and less helpful, which can be frustrating during urgent issues.
  • Service Fees
    While it's generally cost-effective, Guru still charges service fees which can accumulate, especially for freelancers who deal with multiple small projects.
  • Quality Variability
    With such a wide pool of freelancers, the quality of work can vary significantly, making it necessary for employers to thoroughly vet candidates.
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

Guru
Userback

Overall verdict

  • Guru.com is considered a good platform for freelancers and clients looking for reliable project-based work. It provides various tools and resources to support project management and ensure successful collaborations. However, like any platform, it has its share of limitations, such as competition and service fees.

Why this product is good

  • Guru.com is a reputable freelancing platform that connects freelancers with clients across a wide range of industries. It is known for its user-friendly interface, flexible payment options, and diverse job categories. The platform offers a secure workroom environment for communication and file sharing, facilitating smooth collaboration between clients and freelancers.

Recommended for

    Guru is recommended for freelancers seeking flexible work opportunities in fields such as writing, graphic design, programming, and digital marketing. It's also suitable for clients looking for skilled professionals to complete short-term or long-term projects.

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

Guru 2 videos + Add
Userback 1 video + Add

How To Get Clients EASILY on Guru.com (Step-By-Step Method for Freelance Websites)

More videos

  • - Guru.com review video

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Guru
Userback
100% 100%
Freelance Marketplace
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Work Marketplace
0% 0%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing Guru and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Guru and Userback. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Guru no reviews yet
Userback no reviews yet

View more

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Guru 3 mentions
Userback 3 mentions
  • I tried to kill myself today
    Guru.com and similar website have tons of resources for starting freelancers. You won't land yourself a cushy programming job in the first week, you may need to hustle long work weeks and multiple employers, but if you are a trained... Source: about 5 years ago
  • Web stack for advertisement platform
    Cloud hosted, haven't done any assessment. Maybe something like freelancer.com or guru.com is similar. Source: about 5 years ago
  • How do you get the initial SEO backlinks?
    Go to guru.com and get a data miner to find you a list of 500 relevant blogs, contact details etc. Source: over 5 years ago
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

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When comparing Guru and Userback, you can also consider the following products.

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