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GrowthScore.io VS Delighted

Compare GrowthScore.io VS Delighted and see what are their differences

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GrowthScore.io logo GrowthScore.io

Collect Actionable Feedback and Boost Customer Satisfaction with NPS

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • GrowthScore.io Landing page
    Landing page //
    2020-12-05
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

GrowthScore.io

Website
growthscore.io
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

GrowthScore.io features and specs

  • User-Friendly Interface
    GrowthScore.io offers a clean and intuitive user interface that makes it easy for users to navigate through its features and functionalities without a steep learning curve.
  • Comprehensive Analytics
    The platform provides detailed analytics and reports that help businesses understand their growth metrics better and make informed decisions based on data-driven insights.
  • Customization Options
    GrowthScore.io allows users to customize their analytics dashboards according to their specific needs and preferences, ensuring that they can focus on the metrics that matter most to them.
  • Integrations
    It supports integrations with various third-party applications, enabling businesses to synchronize their data across multiple platforms and get a unified view of their performance.

Possible disadvantages of GrowthScore.io

  • Pricing
    The cost of using GrowthScore.io might be high for small businesses or startups with limited budgets, as the platform offers premium features that can be costly.
  • Limited Feature Set for Basic Plans
    Some core features could be restricted to higher-tier plans, limiting the value for businesses that opt for the more affordable basic plans.
  • Learning Curve for Advanced Features
    While the basic functionalities are user-friendly, mastering the more advanced features may require additional training or support.
  • Dependence on Internet Connection
    As a web-based tool, GrowthScore.io requires a stable internet connection to function properly, which could be inconvenient for users in areas with unreliable connectivity.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

Analysis of Delighted

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

GrowthScore.io videos

No GrowthScore.io videos yet. You could help us improve this page by suggesting one.

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Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to GrowthScore.io and Delighted)

GrowthScore.io

Delighted

Marketing
100 100%
Marketing
0% 0
Customer Feedback
8 8%
Customer Feedback
92% 92
Surveys
0 0%
Surveys
100% 100
User Experience
100 100%
User Experience
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GrowthScore.io and Delighted

GrowthScore.io Reviews

We have no reviews of GrowthScore.io yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrowthScore.io mentions (0)

We have not tracked any mentions of GrowthScore.io yet. Tracking of GrowthScore.io recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: almost 4 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: over 4 years ago

What are some alternatives?

When comparing GrowthScore.io and Delighted, you can also consider the following products

Interactive NPS Calculator (by Delighted) - Calculate your NPS easily with this interactive free tool.

Senja.io - Senja is the easiest way to collect, manage and share testimonials, online reviews and feedback from your customers.

150 ChatGPT 4.0 prompts for SEO - Unlock the power of AI to boost your website's visibility.

99testimonials - 99testimonials is an all-in-one tool to collect, manage, and showcase video and text testimonials. Perfect for SaaS, agencies, e-commerce, and real estate. Build trust, boost conversions, and grow your brand with authentic social proof.

Interactive NPS Benchmarks – Delighted - Enter your score, pick your industry, and compare your NPS

Testimonial.to - Collect video testimonials in the simplest way

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