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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Grow Therapy. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We are hiring across multiple teams at Grow Therapy! At Grow, we are working to make therapy accessible to all Americans by removing the obstacles around finding and affording a therapist. Office in NYC (optional)|REMOTE friendly from anywhere in the US| VISA We are hiring for various full-time positions across multiple teams. To learn more, visit our website https://growtherapy.com/ Engineering:. - Source: Hacker News / 7 months ago
This. Also, there is definitely NO reason OP can't see a therapist/psychiatrist. There's many online tele-medicine options. I use growtherapy.com. All legitimate therapists/psychiatrists. Saved me. Source: 12 months ago
Recently joined https://growtherapy.com/ ... You may want to reach out to them as well. The therapists seem more qualified and experienced than those at BetterHelp(tried them, wasn't impressed). My health insurance is covering it minus the copay ($30/session). Source: over 1 year ago
If you have insurance, you might want to try connecting through one of the agencies that act as a front end for private practitioners as they might be better at matching you to an available therapist. I don't know all of them, and many operate in only certain states, but a few of them are https://www.pathmentalhealth.com/ and https://growtherapy.com/. One of these types of agencies would spare you from having to... Source: over 2 years ago
I found a therapist through Grow Therapy and do virtual sessions through a video chat. My therapist lives in Miami and I really love working with her. Maybe you can find someone on their site. Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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