Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than GraphQL Playground. We know about 12 links to it since March 2021 and only 11 links to GraphQL Playground. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
GraphiQL is a tool that was created to help developers explore GraphQL APIs, maintained by the GraphQL Foundation. But when GraphiQL became more and more popular, developers started to create additional GraphQL IDEs. A good example of this was GraphQL Playground, which quickly became the most popular GraphQL IDE. It was loosely based on GraphiQL, but had more features and a better UI. - Source: dev.to / over 1 year ago
I went to a GraphQL meetup and they used the gql playground and a similar schema generator to what I was using, and it made me feel relevant. - Source: dev.to / about 2 years ago
Here, we'll create a simple GraphQL server and subscribe to a subject from our resolver. We'll use GraphQL playground to mock client side behavior. Once we're connected we'll use NATS CLI to send a payload to our subject and see the changes on the client. - Source: dev.to / over 2 years ago
Now we can consume created GraphQL API. In the GitHub Repo same functionality has been added with REST approach and GraphQL endpoint. Also widely used Swagger configured for Web API Endpoints as well as AltairUI added for GraphQL endpoint testing. Naturally, AltairUI it not a must for GraphQL, you can also use Swagger, GraphiQL, or GraphQL Playground. - Source: dev.to / over 2 years ago
Navigate to http://localhost:3000/graphql. NestJS uses graphql playground by default. It's a lovely GraphQL IDE. We can check our schema here. - Source: dev.to / over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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