Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Google Vision AI should be more popular than Freshdesk. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've been trying out Google's Cloud Vision API (https://cloud.google.com/vision) as a means of detecting NSFW content in user-submitted images but am finding it surprisingly unreliable. A large proportion of requests appear to just randomly hang before timing out with no error. I'm looking for recommendations for an alternative solution which can flag images containing pornography, gore, violence, etc. All the bad... - Source: Hacker News / 9 months ago
I wonder if we could use something like https://cloud.google.com/vision to employ AI image classification on these sat images? Source: 11 months ago
There are many. Google Lens can classify images. It can even identify species of plants and animals. If by "toolset" you mean you want an API to write your own applications, you can use the Google Vision API. Source: 12 months ago
Could you use Vision AI for this maybe? Source: about 1 year ago
The violence will get it not recommended, use https://cloud.google.com/vision/ to see what I'm talking about. It comes up as very racy and possibly adult. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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