Google Sign-In VS Freshdesk

Google Sign-In Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Google Sign-In mentions (7)

• Simplifying Authentication Integration For Developers With Authgear SDKs

  Auhgear is a highly adaptable identity-as-a-service (IDaaS) platform for web and mobile applications. As Auhgear is constructed on the OpenID Connect (OIDC) standard, it supports a wide range of identity providers, including Google, Apple, and Azure Active Directory (AD). Auhgear enables developers to integrate multiple authentication methods, such as social logins, passwordless, biometrics logins,... - Source: dev.to / 10 months ago

• RBAC with API Gateway and Open Policy Agent(OPA)

  You also need to set up a new Route that generates and signs the token using the public-api plugin. In this scenario, API Gateway acts as an identity provider server to create and verify the token with our consumer jack’s key. The identity provider can be also any other 3rd party services such as Google, Okta,  Keycloak, and Ory Hydra. - Source: dev.to / about 1 year ago

• Solo developers who have multiple side projects

  If you're thinking of using Google Identity for authentication, that's great, but using any established vendor for authentication is better than the nightmare of writing your own. Source: over 1 year ago

• SignIn with Google according to new update

  You can check other button and functions for Google Auth at Google Identity. - Source: dev.to / almost 2 years ago

• Migrating a React app to the new Google sign in library

  Hello! Google announced that as of April 30, 2022 new applications cannot use their old Javascript sign-in library and must use their new Google Identity Services instead (existing apps have until March 23, 2023 to migrate). I had a hard time finding React resources when migrating our React app to the new library, so I wrote a blog about it in case anyone finds it helpful:... Source: about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago