Software Alternatives, Accelerators & Startups

Google Pay VS Freshdesk

Compare Google Pay VS Freshdesk and see what are their differences

Google Pay logo Google Pay

Make secure payments right through your Android device.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Google Pay Landing page
    Landing page //
    2023-08-03
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Google Pay videos

Apple Pay vs. Samsung Pay vs. Google Pay: Which is best?

More videos:

  • Tutorial - How to set up and use Google Pay
  • Tutorial - How to Use Google Pay Step by Step in Hindi | By Ishan

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Google Pay and Freshdesk)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Payment Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Pay and Freshdesk

Google Pay Reviews

We have no reviews of Google Pay yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than Google Pay. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Pay mentions (7)

  • Google Pay app will no longer be available
    From their website in the UK https://pay.google.com/about/ -------- Google Pay is the fast, simple way to pay on sites, in apps, and in stores using the cards saved to your Google Account. :Add a card to Google Pay: And download Google Wallet to pay with your Android device. ---- I think Google Wallet is just the Android app to use Google Pay and you use it to save cards *to* Google Pay. Really confusing. Classic... - Source: Hacker News / 4 months ago
  • Wallet as a Service API
    Google Pay is a WAAS API that use to create digital wallets. It provides you fast access to offers by using the Google Wallet API. It makes it straightforward for your customers to add offers to Google Wallet on their phones, providing easy access at the right time. It allows you to connect your bank account with your digital wallet. The most interesting feature of google pay is the group payment. This feature... - Source: dev.to / over 1 year ago
  • Wallet as a Service
    Google Pay Google Pay is another wallet service provided by Google. It is safe and simple to pay and manage your money. It is available for both IOS and Android. The most interesting part of Google Pay is that you can make group payments. Now Group payment means sending or requesting money from a private group. Like other wallet services, Google pay also allows you to connect your cards and accounts with your... - Source: dev.to / over 1 year ago
  • 5 Top Best Untraceable Money Transfer Apps
    Google Pay—the amalgamation of Android Pay and Google Wallet—has been in existence since 2018. It combines an online payment system and a digital wallet platform into a single entity. Source: over 1 year ago
  • Latest App Development Trends for Your Business in 2022
    Google Pay is one of the most popular digital payment apps in the world, with over 100 million users worldwide. The app enables users to pay for goods and services and accept digital payments in some of the world's most remote locations. Source: almost 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Google Pay and Freshdesk, you can also consider the following products

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AirPay - Integrate all payment channels via one single API

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!