Software Alternatives, Accelerators & Startups

Google Forms VS WATI

Compare Google Forms VS WATI and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Google Forms logo Google Forms

Simple web forms from Google.

WATI logo WATI

No-code chatbot builder for WhatsApp Business
  • Google Forms Landing page
    Landing page //
    2022-01-31
  • WATI Landing page
    Landing page //
    2023-08-22

Google Forms features and specs

  • User-Friendly Interface
    Google Forms offers a simple and intuitive interface, making it easy for users of all skill levels to create forms quickly.
  • Integration with Google Sheets
    Responses collected through Google Forms can be automatically sent to Google Sheets, facilitating data analysis and record-keeping.
  • Templates
    Google Forms provides a variety of pre-built templates that can be used as a starting point, saving time on form creation.
  • Collaboration Features
    Multiple users can collaborate in real-time on the creation and editing of forms, enhancing teamwork and productivity.
  • Free to Use
    Google Forms is free to use, making it an accessible tool for individuals and organizations without budget constraints.
  • Conditional Logic
    Supports conditional logic (skipping logic), allowing the form to change based on user responses.
  • Customization Options
    Users can customize the appearance of forms with themes, colors, and images to match their brand or personal style.
  • Accessibility and Mobile-Friendly
    Forms are responsive and can be accessed on various devices, including smartphones and tablets.

Possible disadvantages of Google Forms

  • Limited Customization
    While Google Forms offers basic customization, there are limitations in comparison to paid survey tools that allow for more advanced design capabilities.
  • Functionality for Advanced Data Collection
    Google Forms may lack some advanced data collection features such as advanced branching logic and question piping that are available in premium survey tools.
  • Limited Response Types
    Although it supports a variety of question types, it may not cover all niche functionality needs, such as certain interactive question formats.
  • Privacy Concerns
    As with any Google product, there may be concerns regarding data privacy and security, especially for sensitive information.
  • No Offline Access
    Google Forms requires an internet connection to create and respond to forms, limiting its use in offline environments.
  • Email Login Required
    Respondents may need to sign in with a Google account to complete certain forms, which can be a barrier for some users.
  • Limited Reporting Tools
    The built-in reporting features are basic, and users may need to export data to other tools for more in-depth analysis.

WATI features and specs

  • WhatsApp Integration
    WATI offers seamless integration with WhatsApp, allowing businesses to communicate with customers on a widely-used platform. This can lead to higher engagement rates and better customer satisfaction.
  • Automation
    The platform provides various automation features such as chatbots and automated responses. These tools can help manage high volumes of incoming messages without requiring a large customer service team.
  • Multi-Agent Support
    WATI allows multiple agents to handle conversations from a single dashboard, which is ideal for teams. This feature enhances collaboration and efficiency in managing customer inquiries.
  • Template Messages
    The service supports WhatsApp-approved template messages, which can be used to send predefined messages to customers, ensuring consistency and saving time.
  • Analytics
    WATI provides detailed analytics and reporting tools, which can help businesses track performance, customer satisfaction, and other key metrics for continuous improvement.

Possible disadvantages of WATI

  • Cost
    While WATI offers a range of powerful features, its pricing may be prohibitive for small businesses or startups with limited budgets.
  • Learning Curve
    Because of its extensive functionality, there can be a steep learning curve for new users unfamiliar with such platforms. This could require additional time and training.
  • Dependence on WhatsApp
    WATIโ€™s effectiveness is tied to WhatsApp, meaning any changes or disruptions in WhatsApp's service could directly impact the performance of WATI.
  • Template Approval Process
    The need for WhatsApp-approved template messages can be a constraint, as businesses must navigate the approval process, which can be time-consuming.
  • Feature Limitations in Lower Tiers
    Some advanced features and analytics may only be available in higher pricing tiers, limiting functionality for users on basic plans.

Analysis of Google Forms

Overall verdict

  • Yes, Google Forms is generally considered good, especially for individuals or organizations looking for a straightforward and effective way to gather information and feedback. It is reliable, user-friendly, and offers sufficient features for most basic to intermediate needs.

Why this product is good

  • Google Forms is a popular tool due to its ease of use, intuitive interface, and seamless integration with other Google services. It allows users to quickly create surveys, quizzes, and forms without needing advanced technical skills. The tool is accessible from any device with internet access, making it convenient for users on the go. Furthermore, it offers a variety of question types, customizable templates, and real-time response collection and analysis, which enhances its functionality.

Recommended for

  • Educators for quizzes and surveys in classrooms
  • Businesses for gathering customer feedback
  • Event planners to collect RSVPs and preferences
  • Researchers conducting simple surveys
  • HR teams for internal feedback and employee satisfaction surveys

Analysis of WATI

Overall verdict

  • WATI is considered good for businesses seeking to enhance their customer communication through WhatsApp. Its features such as chatbots, team collaboration tools, and analytics make it a solid choice for improving customer engagement and operational efficiency.

Why this product is good

  • WATI (wati.io) is a customer engagement platform that streamlines communication through WhatsApp. Its benefits include easy integration with WhatsApp Business API, automation of customer interactions, and robust customer support features, which help businesses improve response times and enhance customer satisfaction.

Recommended for

    WATI is recommended for small to medium-sized businesses and enterprises that rely heavily on WhatsApp for customer interactions, particularly those in industries like retail, e-commerce, travel, and customer service.

Google Forms videos

Review Google Forms responses

More videos:

  • Tutorial - Google Forms Full Tutorial From Start To Finish - How To Use Google Forms
  • Review - A tour of Google Forms

WATI videos

WATI - Team Inbox powered by WhatsApp API

Category Popularity

0-100% (relative to Google Forms and WATI)
Forms And Surveys
100 100%
0% 0
WhatsApp Marketing
0 0%
100% 100
Surveys
100 100%
0% 0
WhatsApp
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Forms and WATI

Google Forms Reviews

  1. Very convenient software!

    Helps my company solve many issues. We collect information from clients and employees. We conduct surveys and collect data. Very useful software. Helps form a common opinion, conduct analysis and analytics.

    ๐Ÿ Competitors: Survio
    ๐Ÿ‘ Pros:    Speed|Visual|Functionality
  2. โœ“ Adrian | Mobile Forms - Digital Inspections - Enterprise Checklists - Data collection
    ยท Marketing at Mobile Forms ยท
    A good beginners tool to start your digital transformation.

    One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

    We saw that a small sample of our field workers quickly adopted the new way of working.

    Step 1: accomplished.

    Now unto step 2.

    How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.

    So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.

    I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.

    At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.

    ๐Ÿ Competitors: nSpek, ProntoForms
    ๐Ÿ‘ Pros:    No sign up cost
    ๐Ÿ‘Ž Cons:    Customization|Customer support|Data protection and security|No video|No pictures

10 SurveyMonkey Alternatives and Competitors in 2024
Google Forms is a user-friendly platform that allows you to create forms effortlessly. With its intuitive interface, you can select from various question types, customize the design, and add logic for a seamless customer experience throughout.
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
Google Forms will be your choice if youโ€™re looking for a straightforward tool to create surveys without all the fuss. Itโ€™s particularly good for anyone who needs to whip up quick polls or surveys with a clean, user-friendly interface.
12 Easy Test Maker Alternatives
Google Forms is a Google Suite tool that comes with Google Drive. Users may quickly develop quizzes and get the results instantly, thanks to its simple and easy design
Alternatives to Deferendum
SurveyMonkey and Google Forms: These survey tools are designed for collecting feedback and data, whereas Deferendum is focused on group decision-making. Deferendum allows members to not only voice their opinions but also participate in the decision-making process and vote on proposed solutions.
Source: deferendum.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Overall, online reviews suggest Typeform is like a paid version of Google Forms that doesnโ€™t provide any benefits over the free tool. Moreover, Google Forms does not have a response limit, while that is Typeforms most prominent criticism.
Source: survicate.com

WATI Reviews

How Much Does WhatsApp Business API Cost? A Complete Guide
Since there are so many Business Solution Providers like TryowBOT, WATI, and Aisensy, Interakt, businesses need to really examine which among them would work best.
Source: tryowbot.com
10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
WATI, a product of Clare.ai, is a leading WhatsApp marketing and automation solutions provider. As an official WhatsApp business solution provider, WATI's no-code chatbot, shared team inbox and WhatsApp automation technology empower businesses to communicate with customers more efficiently.
Source: doubletick.io
13 Best Apps Like Replika & Similar AI Chatbot Apps
This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.

Social recommendations and mentions

Based on our record, WATI seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Forms mentions (0)

We have not tracked any mentions of Google Forms yet. Tracking of Google Forms recommendations started around Mar 2021.

WATI mentions (3)

  • Verifying a nemployers business for whatsapp API via Meta business Suite
    I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: about 3 years ago
  • APIs/Saas for building chat bots?
    I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 4 years ago
  • Offical WhatsApp API
    I could find wati.io. Any thing else you guys know ? Source: over 4 years ago

What are some alternatives?

When comparing Google Forms and WATI, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

AiSensy - Whatsapp Chatbot, CRM & Marketing

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Respond.io - Turn Every Conversation into Business Results

Jotform - Free Online Form Builder & Form Creator

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!