Google Cloud Natural Language API VS Freshdesk

Google Cloud Natural Language API Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Google Cloud Natural Language API mentions (13)

• Best AI SEO Tools for NLP Content Optimization

  Google Cloud Natural Language API: Google's NLP API offers one of the best AI platforms for sentiment analysis, entity recognition, and syntax analysis to understand and extract information from text. Source: 5 months ago

• What do you think AI will replace SEO ?

  Voice search is another area where AI is reshaping SEO services. As more people use voice-activated devices, the way they search for information online is changing. AI algorithms are adept at processing natural language, allowing businesses in Chandigarh to tailor their content to match conversational queries. Optimizing for voice search is becoming a crucial aspect of SEO, and AI is at the forefront of driving... Source: 7 months ago

• Natural Language API demo

  Can anyone get the "ANALYZE" button on https://cloud.google.com/natural-language to do anything? Source: 12 months ago

• From pixels to information with Document AI

  We’re seeing successively difficult problems getting solved thanks to machine learning (ML) models. For example, Natural Language AI and Vision AI extract insights from text and images, with human-like results. They solve problems central to the way we communicate:. - Source: dev.to / about 1 year ago

• Google Cloud Reference

  Cloud Natural Language API: Text parsing and analysis 🔗Link 🔗Link. - Source: dev.to / over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago