GnuCash Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

GnuCash mentions (38)

• Intuits Mint is garbage this year, need other recs for tracking expenses.

  Https://gnucash.org/ is a pretty solid free and open source option. The catch being its UI probably isn't as refined as some other options, and I'm not sure how/if online banking connections work, so can be a bit manual. Source: 12 months ago

• Spending tracking app that meets my needs

  Could checkout https://gnucash.org/. Probably not as nice as a UI as some other options, but its quite robust in terms of tracking your finances. It has a budgeting feature, but I never used it. Worst case could use another app just for budgeting and GnuCash for general tracking of the current state of your accounts, and generating reports and such. Source: about 1 year ago

• Are the GnuCash team all dead?

  As of today (2/22/2023), gnucash.org seems to be up and running. Do the young folks still use "woot" as an exclamation of delight or is that already passe??😄. Source: over 1 year ago

• Are the GnuCash team all dead?

  I guess PART of my concern is that when you have a blank screen at gnucash.org for too long, it APPEARS to the outside world... People who might wish to consider using and supporting gnucash... that there is a problem that the organization is unable to handle and therefore the question arises "Are the team at gnucash competent or incompetent"? Source: over 1 year ago

• Are the GnuCash team all dead?

  I am a fan of Open Source projects and I've known about GnuCash for some time. I've started an online personal finance course that uses GnuCash, HOWEVER, the gnucash.org site seems to have been down for days or weeks lately. What's up. I thought the pandemic was over and the 'ronavirus was going into obscurity... Am I wrong? Did the team all die off? Are they not taking this seriously? OR... Is there actually... Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago