Software Alternatives & Reviews

GitLab VS Freshservice

Compare GitLab VS Freshservice and see what are their differences

GitLab logo GitLab

Create, review and deploy code together with GitLab open source git repo management software | GitLab

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • GitLab Landing page
    Landing page //
    2023-10-17
  • Freshservice Landing page
    Landing page //
    2023-06-09

GitLab videos

Introduction to GitLab Workflow

More videos:

  • Review - GitLab Review App Working Session

Freshservice videos

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to GitLab and Freshservice)
Code Collaboration
100 100%
0% 0
Project Management
48 48%
52% 52
Git
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

Share your experience with using GitLab and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GitLab and Freshservice

GitLab Reviews

  1. perfect for Freelancers!

Let's Make Sure Github Doesn't Become the only Option
The Pull Request workflow is so dominant now that it’s considered the default path for code to permanently enter into a repository. You can see a similar features in GitHub’s smaller competition Codeberg, GitLab, BitBucket, and Gitea. These competitors don’t offer other, major code collaboration tools, and their Pull Request-like features aren’t just there to help users come...
Ten Best SonarQube alternatives in 2021
GitLab is an efficient and tremendous device for maintaining our code in different branches and preserving the master branch quickly. Additionally, it has robust CI/CD pipelines. It guarantees the safety of your code. With Gitlab, you can make your repo private in case of any difficulty. It helps inside the automated Integration and deployment of your code.
Source: duecode.io
10 Jenkins Alternatives in 2021 for Developers
You might be interested in using GitLab’s CI/CD utility instead of Jenkins because it is designed to be open-source and provides additional features. You could take advantage of automation by using the GitLab CI/CD technology that is currently available to integrate DevOps into your workflow.
The Best Alternatives to Jenkins for Developers
GitLab CI/CD tool is a part of GitLab and a powerful alternative to Jenkins. It is an open-source web interface that can be used to apply all the continuous methods like integration, delivery, and deployment to your project without any third-party application. It provides a user-friendly interface along with distributed version control services.
Gitea - Alternative to GitLab and GitHub
There are still plenty of things you might want centralized on a server somewhere, but it seems like a lot of the value add of GitHub, GitLab, and now Gitea is in making git repos easier to manage and interact with.

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.

Social recommendations and mentions

Based on our record, GitLab seems to be a lot more popular than Freshservice. While we know about 112 links to GitLab, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GitLab mentions (112)

View more

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing GitLab and Freshservice, you can also consider the following products

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

Redmine - Flexible project management web application

Gitea - A painless self-hosted Git service

Basecamp - A simple and elegant project management system.