GitHub Reviews

1. Reinhard

   | Boss at CLOUD Meister | over 3 years ago
   perfect 4 open Source

Request Tracker Reviews

GitHub mentions (2070)

• Why Docs-as-Code is the Key to Better Software Documentation

  Git for version control and GitHub for storing remote versions of the repository. - Source: dev.to / 2 days ago

• Kubernetes: Hello World

  Image Registry Account: Sign up for an account on GitHub, DockerHub, or any other container image registry. You'll use this account to store and manage your container images. - Source: dev.to / 3 days ago

• Ask HN: Why my post labled FLAGGED and how to prevent it?

  I think it would be more reasonable to judge whether it is promotion according to its content, quality, purpose, instead of domain name. I totally agree one should get flagged if one posts the same product or application for the same use case again and again. But in my situation, they are different tools for different use cases. I don't think this demo would get flagged if it was uploaded and presented in the... - Source: Hacker News / 4 days ago

• Next Generation SQL Injection: Github Actions Edition

  Steps: - name: Generate summary run: | echo "Pull Request for [${{ github.event.pull_request.title }}](https://github.com/${{ github.repository }}/pull/${{ github.event.pull_request.number }}) has been updated 🎉" >> $GITHUB_STEP_SUMMARY echo "Image tagged **v${{ needs.determine_app_version.outputs.app_version }}** has been built and pushed to the registry." >> $GITHUB_STEP_SUMMARY This will... - Source: dev.to / 5 days ago

• Effortless Code Conventions Review for Pull Request Changes

  Source 'https://rubygems.org' Git_source(:github) do |repo_name| repo_name = "#{repo_name}/#{repo_name}" unless repo_name.include?("/") "https://github.com/#{repo_name}.git" End Gem 'pronto' Gem 'oj' Gem 'pronto-rubocop', require: false Gem 'pronto-scss', require: false Gem 'pronto-eslint', require: false Gem 'pronto-brakeman', require: false Gem 'pronto-rails_best_practices', require: false. - Source: dev.to / 5 days ago

Request Tracker mentions (22)

• I don't want to fill out your contact form

  > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 month ago

• Ask HN: Helpdesk/ticketing software for small SaaS company

  At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago

• Shelf – open-source asset management software

  Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago

• Ticketing Systems

  I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 12 months ago

• Open source employee management and help ticket system?

  We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago