Based on our record, GitLab should be more popular than Request Tracker. It has been mentiond 112 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 11 months ago
I am in the process of setting up Request Tracker on Rocky 9.1. I am using Nginx as my web server. I need to use FastCGI to hand off the web requests from the Nginx frontend to the RT Perl backend via FastCGI. I have followed the manual install instructions on the RT wiki to do this however it does not work. Nginx is complaining there is no FastCGI server to connect to. Source: about 1 year ago
GitLab is one of the most popular all-in-one software delivery platforms. It includes source management and CI/CD functions with excellent Kubernetes integration. - Source: dev.to / 14 days ago
Seamlessly integrate with tools like GitHub, GitLab, and CI/CD pipelines. - Source: dev.to / about 2 months ago
Gitlab.com — Unlimited public and private Git repos with up to 5 collaborators. Also offers the following features : CI/CD (Free for Public Repos, 400 mins/month for private repos) Static Sites with GitLab Pages. Container Registry with a 10 GB limit per repo. Project Management and issue Tracking. - Source: dev.to / 3 months ago
But, do designers belong in Open Source? I will let Veethika Mishra, Senior Product Designer at GitLab, to answer this question through this article. - Source: dev.to / 3 months ago
GitLab: Another code hosting platform that provides integrated services like CI/CD. - Source: dev.to / 4 months ago
osTicket - osTicket is a widely-used open source support ticket system.
GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.
Zammad - The Zammad - Help Desk and Ticket System - Community Page
BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.
Redmine - Flexible project management web application
Gitea - A painless self-hosted Git service