Software Alternatives, Accelerators & Startups

GitHub Metrics VS Userback

Compare GitHub Metrics VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

GitHub Metrics logo GitHub Metrics

Customize your profile with various plugins and metrics

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • GitHub Metrics Landing page
    Landing page //
    2023-10-14
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

GitHub Metrics features and specs

  • Comprehensive Insights
    GitHub Metrics provides detailed insights into your GitHub activities, including contributions, languages used, and project statistics, enabling a deeper understanding of your coding habits and project progress.
  • Customizable Reports
    The tool offers extensive customization options for reports, allowing users to tailor the data they see according to their specific interests or needs.
  • Visual Representation
    By providing visually appealing charts and graphs, GitHub Metrics makes it easier to interpret complex data and share your GitHub activity highlights on social media or personal websites.
  • Automation
    It automates the generation of metrics, reducing the manual effort required to track and present GitHub activity insights.

Possible disadvantages of GitHub Metrics

  • Complex Setup
    Configuring GitHub Metrics can be complex for users who are not familiar with GitHub Actions or YAML formatting, potentially leading to initial setup delays.
  • Privacy Concerns
    As the tool fetches personal GitHub data, users need to consider privacy implications and decide which metrics they are comfortable sharing publicly.
  • Dependence on GitHub Actions
    Since the tool relies on GitHub Actions, any limitations or issues with GitHub Actions could impact the performance and reliability of GitHub Metrics.
  • Resource Usage
    The generation of metrics might consume GitHub Actions minutes and resources, which could be a concern for users on limited or free GitHub plans.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

GitHub Metrics videos

No GitHub Metrics videos yet. You could help us improve this page by suggesting one.

Add video

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to GitHub Metrics and Userback)
Analytics
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Developer Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing GitHub Metrics and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using GitHub Metrics and Userback. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, GitHub Metrics should be more popular than Userback. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GitHub Metrics mentions (9)

  • Automate Your GitHub README with Custom SVG Metrics and GitHub Actions
    This tutorial shows you how to create a fully automated GitHub profile README using GitHub Metrics with custom SVGs and GitHub Actions. - Source: dev.to / about 1 year ago
  • ๐Ÿš€ Create An Attractive GitHub Profile README ๐Ÿ“
    Metrics this will generate a detailed stats infographic based on your GitHub Profile. - Source: dev.to / about 2 years ago
  • GitHub profile of the day: Philippe Massicotte
    Another GitHub profile using lowlighter/metrics with a slightly different setup. - Source: dev.to / almost 3 years ago
  • Make your Github profile look good
    Using projects like this is an easy way to make your Github profile really standout. Source: over 3 years ago
  • Upgrade Your GitHub README.md 2.0
    Lowlighter/metrics is a GitHub repo you will fall in love with if you adore easy-to-use upgrading capabilities for your GitHub README.md through GitHub Actions. - Source: dev.to / about 4 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing GitHub Metrics and Userback, you can also consider the following products

GitWrapped - View/Share how you contributed to Github over the years

Marker.io - Visual feedback and bug reporting tool for websites

Contributions for GitHub - Show your GitHub contributions graph on your iOS Devices

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

GitPrime - GitPrime uses data from any Git based code repository to give management the software engineering metrics needed to move faster and optimize work patterns.

BugHerd - BugHerd: The Website Feedback Tool for Agencies