Software Alternatives, Accelerators & Startups
Register | Login
GS

GetSatisfaction VS Asklayer

Compare GetSatisfaction VS Asklayer and see what are their differences

LeadRocks
Unrivalled in retrieving emails and contact information. Ease-of-export, decent worldwide coverage. Quality of ongoing product support & advantageous pricing. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Asklayer logo Asklayer

Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Asklayer Get more answers and better data
    Get more answers and better data //
    2024-03-21
  • Asklayer Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys
    Easy to get started with many built in strategies such as post-purchase feedback and NPS surveys //
    2024-03-21
  • Asklayer Segment users easily based on their answers
    Segment users easily based on their answers //
    2024-03-21
  • Asklayer Easy drag and drop builder with skip logic
    Easy drag and drop builder with skip logic //
    2024-03-21
  • Asklayer Pro reporting available for every survey
    Pro reporting available for every survey //
    2024-03-21

GetSatisfaction videos

+ Add

Getsatisfaction - Pivotal Tracker

Asklayer videos

No Asklayer videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to GetSatisfaction and Asklayer)

GetSatisfaction

Asklayer

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
47 47%
Customer Feedback
53% 53
User Feedback
0 0%
User Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0

Questions and Answers

As answered by people managing GetSatisfaction and Asklayer.

What's the story behind your product?

Asklayer's answer:

Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.

So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.

The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.

Who are some of the biggest customers of your product?

Asklayer's answer:

  • Walmart
  • Dyson
  • NZXT
  • Bloom
  • Japan national airline
  • City of Kanagawa

User comments

Share your experience with using GetSatisfaction and Asklayer. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Asklayer

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Asklayer Reviews

  1. Using this on 3x of my clients sites

    It's flexible and does most things well. Support is amazing, they even added a feature for me!

    🏁 Competitors: SurveySparrow, Zigpoll, AskNicely, Qualaroo, Nicereply, SmartSurvey, Hotjar
    👍 Pros:    Branching and skip logic|Lightweight|Great customer support|Detailed reports|Bulk export
    👎 Cons:    None
  2. Fantastic UX, best response rate out of tested tools.

    Got a really high response rate. I used this in tandem with Promolayer on my EC site for CRO. I did a 'whats missing from this product description' type survey + post purchase + product follow-up email and frankly, it's been amazing. I spent about 2 years trying to figure out my direction via analytics and heatmapping when I should have just been talking to my users the whole time.

    🏁 Competitors: SurveySparrow, Zigpoll, UserVoice, Qualtrics, Survey Monkey, Hotjar
    👍 Pros:    Easy user interface|Great user experience|Highly customizable|Great customer support|Generates good responses|Just great!!!|Detailed reports|Reasonable pricing|Easy integration|Clear and intuitive dashboard
    👎 Cons:    None so far

What are some alternatives?

When comparing GetSatisfaction and Asklayer, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Ask User - User surveys without stress

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

buddybuild - Buddybuild ties together continuous integration, continuous delivery and an iterative feedback solution into a single, seamless system. With buddybuild, you can focus on what matters most: creating awesome apps.

Loading...