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GetFeedback VS LocalImpact

Compare GetFeedback VS LocalImpact and see what are their differences

GetFeedback

Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

Rating
0 reviews
Alternatives Is it good?
LocalImpact

LocalImpact helps local businesses and agencies collect, manage, and showcase reviews to build trust, improve visibility, and convert more customers across the web.

Rating
5.0 · 1 review
Pricing
Paid Free trial $49 / Monthly
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Surveys popularity
100% vs 0%
alternatives listed
240+ vs 90

Base details

Website, pricing, platforms and company facts side by side.

GetFeedback
LocalImpact
Website getfeedback.com localimpact.com
Pricing
Official pricing
Paid Free trial $49 / Monthly Official pricing
Company — Startup from Canada · 1 - 9 employees · 2017
Listed in
Surveys User Feedback Customer Feedback HR +1
Reputation Management Online Reviews Customer Experience Management Marketing Platform +1

About GetFeedback and LocalImpact

In their own words, as submitted to SaaSHub.

GetFeedback
LocalImpact

No description of GetFeedback yet.

LocalImpact is a reputation management platform for local businesses and agencies that want to turn customer reviews into trust and growth. Easily collect more reviews, manage feedback from multiple platforms, and showcase positive reviews on your website with fast, lightweight widgets that do...

Read more about LocalImpact

Features and specs

What each product offers, as listed by its team.

GetFeedback 5 features
LocalImpact 8 features
  • User-Friendly Interface
    GetFeedback is known for its intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.
  • Real-Time Feedback and Analytics
    Offers real-time analytics and reporting features that allow organizations to quickly assess and respond to customer feedback.
  • Integration Capabilities
    Integrates seamlessly with various CRM systems, including Salesforce, enabling streamlined data flow and enhanced customer relationship management.
  • Customizable Surveys
    Provides extensive customization options for creating branded and personalized surveys, which can improve response rates and data quality.
  • Mobile-Friendly
    Ensures that surveys are mobile-responsive, allowing customers to provide feedback conveniently from any device.

Possible disadvantages

  • Pricing
    Can be relatively expensive compared to some other survey tools, which might be a concern for small businesses or startups with limited budgets.
  • Learning Curve
    While user-friendly, some advanced features and integrations may have a learning curve, requiring time for users to fully utilize its capabilities.
  • Limited Offline Capabilities
    Primarily a web-based tool, which may limit its usefulness in environments where offline survey collection is needed.
  • Customization Limitations
    Although customizable, some users have reported limitations in design and question types compared to more specialized survey tools.
  • Customer Support
    Some users have indicated that customer support response times can be slow, which may impact the resolution of urgent issues.
  • Review Generation (Email & SMS)
    Automatically send review requests via email and text, with smart timing and reminders to maximize response rates.
  • AI Review Replies
    Generate fast, personalized responses to customer reviews using AI, helping businesses stay engaged and save time.
  • Review Monitoring & Alerts
    Track new reviews across platforms and get notified instantly so nothing gets missed.
  • Customizable Review Widgets
    Display reviews on your website with modern, customizable widgets that build trust and increase conversions.
  • Multi-Location Management
    Manage multiple businesses or locations from a single dashboard, ideal for agencies and franchises.
  • Competitor Insights
    Track competitors’ review growth, ratings, and activity to benchmark performance and spot opportunities.
  • Integrations & Automation
    Connect with tools like Zapier, CRMs, and other platforms to automate workflows and streamline operations.
  • White-Label & Agency Tools
    Offer LocalImpact under your own brand with custom domains, logos, and client dashboards.

Analysis

An editorial look at what each product does well and who it suits.

GetFeedback
LocalImpact

Overall verdict

  • Yes, GetFeedback is considered a good option for businesses looking to effectively gather and analyze customer feedback. Its user-friendly interface and strong integration options provide great value.

Why this product is good

  • GetFeedback is a popular tool for creating surveys and gathering customer feedback. It offers an intuitive design, integration capabilities with various platforms like Salesforce, and customizable templates. Its ease of use and robust analytics features make it appealing for businesses wanting to enhance their customer experience strategies.

Recommended for

  • Businesses using Salesforce
  • Organizations looking for intuitive survey tools
  • Teams aiming to improve customer experience
  • Companies requiring detailed feedback analytics

Overall verdict

  • Yes, ReviewsOnMyWebsite is generally considered a good tool for collecting and displaying customer reviews on your website.

Why this product is good

  • ReviewsOnMyWebsite offers an easy-to-use platform for integrating customer reviews directly into your website. It can enhance credibility, improve SEO, and help convert visitors into customers by showcasing genuine feedback. The platform provides customizable widgets and layouts to fit the design of your site, supports multiple languages, and offers features to encourage review submissions.

Recommended for

    This tool is recommended for small to medium-sized businesses, e-commerce stores, and service-based websites looking to boost their online reputation and engage with customers by leveraging user-generated content. It is particularly valuable for those who want a straightforward solution for integrating reviews without handling complex technical setups.

Videos

Walkthroughs and reviews on video.

GetFeedback 0 videos + Add
LocalImpact 1 video + Add

No GetFeedback videos yet. You could help us improve this page by suggesting one.

Get more reviews and grow your online reputation

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
GetFeedback
LocalImpact
100% 100%
Surveys
0% 0%
0% 0%
Reputation Management
100% 100%
100% 100%
Customer Feedback
0% 0%
0% 0%
Online Reviews
100% 100%

Questions & Answers

As answered by people managing GetFeedback and LocalImpact.

Which are the primary technologies used for building your product?

LocalImpact's answer:

Built using modern web technologies with a focus on performance and reliability, along with integrations for email, SMS, and automation tools.

Why should a person choose your product over its competitors?

LocalImpact's answer:

Most tools are either too expensive or too complicated. LocalImpact gives you the core features you need without the bloat, and at a price that makes sense for small businesses and agencies.

What makes your product unique?

LocalImpact's answer:

It’s built specifically for local businesses and agencies, not enterprise teams. It’s simple to use, fast to set up, and focused on what actually drives results like getting more reviews and turning them into customers.

How would you describe the primary audience of your product?

LocalImpact's answer:

  • Local businesses
  • Home service companies
  • Marketing agencies
  • Multi-location and franchise businesses

All looking to get more reviews and improve their online reputation without spending hours managing it.

What's the story behind your product?

LocalImpact's answer:

It started as a simple review widget tool and grew into a full platform as customers needed more ways to collect, manage, and use reviews to grow their business.

Who are some of the biggest customers of your product?

LocalImpact's answer:

  • Marketing agencies managing multiple clients
  • Home service businesses (plumbing, HVAC, roofing, etc.)
  • Multi-location businesses and franchises

User comments

Share your experience with using GetFeedback and LocalImpact. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

GetFeedback no reviews yet
LocalImpact 5.0 · 1 review

View more

Alternatives to GetFeedback and LocalImpact

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