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Genesys Engage VS injixo

Compare Genesys Engage VS injixo and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys Engage logo Genesys Engage

Contact Center Operations

injixo logo injixo

injixo is a cloud-based workforce management software for call centers.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • injixo Landing page
    Landing page //
    2023-10-02

Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Category Popularity

0-100% (relative to Genesys Engage and injixo)

Genesys Engage

injixo

Communication
91 91%
Communication
9% 9
Customer Support
78 78%
Customer Support
22% 22
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys Engage and injixo, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Basecamp - A simple and elegant project management system.

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