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injixo VS Genesys Cloud

Compare injixo VS Genesys Cloud and see what are their differences

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Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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injixo logo injixo

injixo is a cloud-based workforce management software for call centers.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • injixo Landing page
    Landing page //
    2023-10-02
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to injixo and Genesys Cloud)

injixo

Genesys Cloud

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
4 4%
Communication
96% 96
Customer Support
15 15%
Customer Support
85% 85
Project Management
100 100%
Project Management
0% 0

User comments

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What are some alternatives?

When comparing injixo and Genesys Cloud, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Basecamp - A simple and elegant project management system.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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