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injixo VS Genesys PureConnect

Compare injixo VS Genesys PureConnect and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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injixo logo injixo

injixo is a cloud-based workforce management software for call centers.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • injixo Landing page
    Landing page //
    2023-10-02
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to injixo and Genesys PureConnect)

injixo

Genesys PureConnect

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
5 5%
Communication
95% 95
Customer Support
15 15%
Customer Support
85% 85
Project Management
100 100%
Project Management
0% 0

User comments

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What are some alternatives?

When comparing injixo and Genesys PureConnect, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Basecamp - A simple and elegant project management system.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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