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injixo VS NICE inContact

Compare injixo VS NICE inContact and see what are their differences

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injixo logo injixo

injixo is a cloud-based workforce management software for call centers.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • injixo Landing page
    Landing page //
    2023-10-02
  • NICE inContact Landing page
    Landing page //
    2023-10-04

injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to injixo and NICE inContact)

injixo

NICE inContact

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
4 4%
Communication
96% 96
Customer Support
16 16%
Customer Support
84% 84
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare injixo and NICE inContact

injixo Reviews

We have no reviews of injixo yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing injixo and NICE inContact, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Basecamp - A simple and elegant project management system.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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