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injixo VS Calabrio ONE

Compare injixo VS Calabrio ONE and see what are their differences

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injixo logo injixo

injixo is a cloud-based workforce management software for call centers.

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • injixo Landing page
    Landing page //
    2023-10-02
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Calabrio ONE videos

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Category Popularity

0-100% (relative to injixo and Calabrio ONE)

injixo

Calabrio ONE

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
15 15%
Communication
85% 85
Customer Support
35 35%
Customer Support
65% 65
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare injixo and Calabrio ONE

injixo Reviews

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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing injixo and Calabrio ONE, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Basecamp - A simple and elegant project management system.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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