Software Alternatives & Reviews

General Assembly VS Zendesk

Compare General Assembly VS Zendesk and see what are their differences

General Assembly logo General Assembly

General Assembly offers training for in-demand skills such as development, data science, product management and data analysis.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • General Assembly Landing page
    Landing page //
    2023-07-27
  • Zendesk Landing page
    Landing page //
    2022-03-08

General Assembly videos

Coding Bootcamps: App Academy and General Assembly Review | What is a good or bad curriculum in 2020

More videos:

  • Review - General Assembly Coding Bootcamp Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to General Assembly and Zendesk)
Education
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Learning
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using General Assembly and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare General Assembly and Zendesk

General Assembly Reviews

9 Online Learning Platforms for Quality Professional Development
These relationships are valuable during the course, but the value extends long after you finish. You'll be networking while you're taking the courses, and General Assembly prides itself on its alumni network. In a day and age when connections lead to jobs, this isn't something to laugh at. Of course, it also means you'll pay a hefty fee: Courses are usually thousands of...
Source: zapier.com
10 Top Sites For Online Education
Focusing on education in design, business and technology, New York City-based General Assembly has campuses in nearly a dozen different cities around the world. Although the majority of General Assembly classes are in-person, they also offer a compact selection of online-only or mixed courses.
Source: www.upwork.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, General Assembly should be more popular than Zendesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

General Assembly mentions (26)

  • Part Time IT Courses in Malaysia?
    This is very good advice! Just to add on, there's also courses from General Assembly conducted with established partners, which might be claimable via your company too. https://generalassemb.ly/. Source: 10 months ago
  • Lost my job months ago and feeling adrift - has anyone successfully used career counseling in DC?
    See if General Assembly has something that catches your eye. It was very helpful to a friend of mine. I think they sometimes do free webinars. Source: almost 1 year ago
  • Classes on data/spreadsheets?
    For my last job I did one from general assembly they’re local for me so that’s why I went them over others. It wasn’t CSM related but did help me get a way better understanding of excel. Although I don’t use excel at all now as a csm 😆 They have a lot of courses that our tech focused though! Source: about 1 year ago
  • UCSD extension boot camp - Data Analyst Review?
    What ultimately helped was attending several all-day and multi-day bootcamps that were a few hundred each from General Assembly and over time taking on a few small projects that demonstrated capability in data analysis for business. My subject matter was mostly marketing because that's what I was familiar with but the job I'm in now has no relation to that whatsoever. Source: about 1 year ago
  • Has any of you worked as a server for decades all the way to retirement ?
    I went to a place called General Assembly (https://generalassemb.ly/), I did the Web Development Immersive course which was 12 weeks, M-F 9am-5pm. A lot of University's have similar courses at their extension schools, I know for example UCLA and Rutgers have them. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing General Assembly and Zendesk, you can also consider the following products

Product Marketing Alliance - Elevate product marketing together

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Udemy - Online Courses - Learn Anything, On Your Schedule

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!