Software Alternatives, Accelerators & Startups

FusionAuth VS Zendesk

Compare FusionAuth VS Zendesk and see what are their differences

FusionAuth logo FusionAuth

FusionAuth is a CIAM platform that is 100% free for unlimited users.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • FusionAuth Landing page
    Landing page //
    2023-02-10

FusionAuth adds authentication, authorization, user management, reporting, analytics and much more in minutes not months.

  • Zendesk Landing page
    Landing page //
    2024-05-06

FusionAuth videos

Replicating StackOverflow login with FusionAuth

More videos:

  • Demo - FusionAuth Demo

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to FusionAuth and Zendesk)
Identity Provider
100 100%
0% 0
Customer Support
0 0%
100% 100
SSO
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FusionAuth and Zendesk

FusionAuth Reviews

10 Best Auth0 Alternatives and Similar Platforms
Like Auth0, FusionAuth is a powerful user management solution with a lot more to offer. Getting started and setting up FusionAuth takes no time because it is compatible with databases, such as Java and C#.
IAM: A comparison of open-source tools
/ Digitalberry news / IAM: A comparison of open-source toolsIAM: A comparison of open-source toolsWhy use an Identity Provider (IdP)?Comparative study of Identity Providers (IdP)1. Our team’s first choice: Keycloak2. In second place of our comparative study: Gluu3. Special mention: FusionAuthDiscover our expertiseContact our experts
Auth0 and FusionAuth: A Tale of Two Solutions
One of the biggest differences between Auth0 and FusionAuth is cost. FusionAuth is free for unlimited users. No strings, gimmicks, or tricks. No cost increases when you hit a certain Monthly Active User threshold. Much like a database or a web server, secure authentication is so essential that developers should be able to implement it quickly and easily without cost...
Source: fusionauth.io

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, FusionAuth should be more popular than Zendesk. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FusionAuth mentions (29)

  • Top 6 Open Source Identity and Access Management (IAM) Solutions For Enterprises
    FusionAuth is one of the most decorated and successful open-source IAM solutions. It has been downloaded by more than 10 million customers and hosts over 1 million digital identities. - Source: dev.to / 4 months ago
  • Evolutive and robust password hashing using PBKDF2 in .NET
    Ideally, I would recommend not handling and storing passwords yourself. It is preferable to use an identity provider (IdP), such as Azure AD B2C, Auth0, or FusionAuth. These systems are designed to manage your users' identity (including their passwords) so you don't have to. You could also use Single Sign-On with cloud providers. - Source: dev.to / 6 months ago
  • Ask HN: Who is hiring? (August 2023)
    FusionAuth | Senior Java Engineer, Senior TechOps Engineer, Senior Support Engineer | Full-time | Denver CO, USA | https://fusionauth.io FusionAuth is the authentication and authorization platform built for devs, by devs. Our software solves the problem of integrating essential user security without adding risk or distracting from the primary application. Ya know, the one with the features your users want to pay... - Source: Hacker News / 10 months ago
  • SSO yet again - Authentik / Authelia / FusionAuth / Teleport / etc.
    But I rarely see a comprehensive comparison that is current for any of them. And then there are others out there like Teleport and FusionAuth. Source: about 1 year ago
  • What Developers Need to Know About JWTs
    This article is based upon a presentation from Dan Moore of FusionAuth. - Source: dev.to / about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing FusionAuth and Zendesk, you can also consider the following products

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Keycloak - Open Source Identity and Access Management for modern Applications and Services.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Okta - Enterprise-grade identity management for all your apps, users & devices

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!