Software Alternatives & Reviews

Front VS HEY

Compare Front VS HEY and see what are their differences

Front logo Front

multi-channel inbox service for collaborative teams

HEY logo HEY

Email at its best, new from Basecamp.
  • Front Landing page
    Landing page //
    2023-07-31
  • HEY Landing page
    Landing page //
    2023-07-06

Front videos

How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!

HEY videos

Hey Review: Why this $99 per year email is Superhuman's Most Exciting Challenger | Keep Productive

More videos:

  • Review - All You Need to Know About Hey.com
  • Review - HEY Email Review (and Full Tour)!
  • Review - HEY.com changed the way I email…
  • Review - Why are Hey Dudes suddenly everywhere?

Category Popularity

0-100% (relative to Front and HEY)
Help Desk
100 100%
0% 0
Email
41 41%
59% 59
Customer Support
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

Share your experience with using Front and HEY. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Front and HEY

Front Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

HEY Reviews

ProtonMail Compares Apple to Mafia, Says App Was Forced Into In-App Purchases in 2018
Apple apparently told ProtonMail "out of the blue" that it was required to add an in-app purchase option to stay in the ‌App Store‌. Similar to the situations with HEY and Wordpress earlier this year, ProtonMail had a mention of paid plans in the app, which prompted Apple to ask for the same subscription options to be offered via in-app purchase.

Social recommendations and mentions

HEY might be a bit more popular than Front. We know about 21 links to it since March 2021 and only 18 links to Front. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 5 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: 11 months ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: about 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
View more

HEY mentions (21)

  • HEY.com Review: A Game-Changer or A Gimmick?
    In June 2020, Basecamp decided to take on the giants of email service providers with the launch of HEY.com, aiming to revolutionize the way we interact with our inboxes. Touted as the email service for those who love email but hate its clutter, HEY.com has certainly generated buzz. But does it live up to the hype? Let's delve into its features, usability, and overall value proposition. - Source: dev.to / 28 days ago
  • Don't upload your PWA to the app stores
    HEY is a big company, with financial resources and a large social media following. If even they feel bullied by Apple, just imagine what it's like for smaller app developers. And HEY is not even a PWA – it's a native app. - Source: dev.to / 4 months ago
  • Thinking about what to do if Basecamp/Hey look like they are going under
    I like to use software by smaller companies with a focus on privacy. I am now starting to regret putting my full email support behind hey.com. With 1/3 of the Basecamp employees bailing I'm concerned if Hey.com will survive and the disruption that is going to be informing everyone that I've had to change emails. I went in big on Hey using it both for personal and work email. Source: about 3 years ago
  • Hey for domains... the right way.
    Well one of the key selling points of the personal account is that you get a hey.com address. On the flip side they developed the business account and everything around it to use the customer's domain. I'm just guessing, however I suspect it is something along the lines of:. Source: about 3 years ago
  • Frontend components with Golang
    Try Turbo? It's basically iframe-like navigation that make backend rendered pagelets feel like SPA. It's the underlying of Hey webmail. Source: about 3 years ago
View more

What are some alternatives?

When comparing Front and HEY, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailo - Mailo is an email client where you can send and receive emails to and from anyone with an email address.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Horde - Horde Groupware is a free, enterprise ready, browser based collaboration suite.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Soverin - Soverin is the honest email service that doesn’t sell your data.