Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
WorkforceAnalytics.in
Hubstaff
Time.ly
Campaign Calendar
Teamup Calendar
Ops Calender
Quantum Workplace
Tockify
1 Employee Monitoring It gives insights into employee behaviors and engagement with projects and other stuff they do on work premises. Using this data managers can find their true potential and use them according to their strength.
2 Time Tracking Unlike manual time trackers on the market, it automatically tracks employee time and maps accordingly. You become aware of the most precious asset of your company ‘time’ & where it is being invested by your teams.
3 Productivity Analytics This data gives the employees details of productive hours and the reason why one employee is productive & the other is not. Analytics reports give the key to decide the teams for your upcoming projects and make them more productive according to the predictive analytics.
Freshdesk WorkforceAnalytics.inNo features have been listed yet.
No WorkforceAnalytics.in videos yet. You could help us improve this page by suggesting one.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Time.ly - Time.ly is a collaborative calendar solution for websites.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Campaign Calendar - Campaign Calendar by Bracket Labs builds a marketing calendar from your Salesforce Campaigns.