Freshdesk VS Winnie

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Winnie Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Winnie mentions (4)

• How do you line up daycare and returning to work after being a SAHP?

  Totally regional dependent. Check out the website 'winnie.com'. If they serve your area you can see which daycares have 'openings available now'. In my area major metropolitan there are a ton of openings - you call them a year in advance and they say 'call me a few months before'. But if there are openings you can always waitlist if you see one you really love but send them somewhere else with immediate openings... Source: 11 months ago

• Daycares that have Infant Care

  If you haven't checked them yet: (1) https://winnie.com/ (2) https://ncchildcare.ncdhhs.gov/childcaresearch. Source: over 1 year ago

• How to find daycare clients?

  I have 3 young kids of my own and have spent much of the last 7 years finding and managing child care for my family. Several of my friends are directors or employees working in child care, and more recently I joined a child care marketplace company that helps providers find clients (see winnie.com to create a web presence, find clients, and hire staff). Source: almost 2 years ago

• 🔥 Official Launch of the 3rd Winnie pot! 🚀 Winnie the pot is the first online lottery and casino on BSC. Check Telegram!

  The website you say its supposely winnie.com yet if we click your link it redirects to https://www.pynths.com/ I say its all pretty sketchy, stay away. Source: about 3 years ago