Software Alternatives, Accelerators & Startups
Register | Login

Freshdesk VS UseAPI.net

Compare Freshdesk VS UseAPI.net and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseAPI.net logo UseAPI.net

Experimental API for Midjourney, Mureka, Runway, MiniMax, InsightFaceSwap, Pika & PixVerse
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • UseAPI.net Main paige
    Main paige //
    2024-12-11

$10 monthly subscription gives you full, unlimited access to all experimental APIs listed below.

We fully support the ability to use multiple Midjourney, Mureka (Suno/Udio competitor) , Runway, MiniMax, InsightFaceSwap, Pika and PixVerse accounts complete with automated load balancing. This feature is included with a $10 monthly subscription.

Freshdesk

Website
freshworks.com
Pricing URL
Official Freshdesk Pricing
$ Details
-
Release Date
-
Edit details

UseAPI.net

Website
useapi.net
Pricing URL
Official UseAPI.net Pricing
$ Details
paid $10.0 / Monthly (flat subscription to all API's)
Release Date
2023 January
Edit details

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

UseAPI.net features and specs

No features have been listed yet.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

UseAPI.net videos

No UseAPI.net videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Freshdesk and UseAPI.net)

Freshdesk

UseAPI.net

Customer Support
100 100%
Customer Support
0% 0
AI
0 0%
AI
100% 100
Help Desk
100 100%
Help Desk
0% 0
Music
0 0%
Music
100% 100

Questions and Answers

As answered by people managing Freshdesk and UseAPI.net.

What makes your product unique?

UseAPI.net's answer:

We fully support the ability to use multiple Midjourney, Mureka, Runway, MiniMax, InsightFaceSwap, Pika and PixVerse accounts complete with automated load balancing. This feature is included with a $10 monthly subscription.

Why should a person choose your product over its competitors?

UseAPI.net's answer:

Competitive pricing and support, please visit https://useapi.net/docs/support

How would you describe your primary audience?

UseAPI.net's answer:

Software developers, artists, content creators, game developers

What's the story behind your product?

UseAPI.net's answer:

We started in mid-2023 and released the Midjourney API, which we built in early 2023 for our mobile apps, and later decided to open it up. Now, almost two years later, we have a pretty long list of AI services supported by our API:
• Midjourney
• Mureka (Suno/Udio competitor)
• Runway
• MiniMax
• PixVerse (amazing video effects, far better than Pika Art can offer)
• InsightFaceSwap
• Pika

Which are the primary technologies used for building your product?

UseAPI.net's answer:

Various cloud-based services and solutions from AWS/Google and Azure.

Who are some of the biggest customers of your product?

UseAPI.net's answer:

We have users with different background, please join our Discord server to learn more https://discord.gg/w28uK3cnmF

User comments

Share your experience with using Freshdesk and UseAPI.net. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and UseAPI.net

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

UseAPI.net Reviews

We have no reviews of UseAPI.net yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

UseAPI.net mentions (0)

We have not tracked any mentions of UseAPI.net yet. Tracking of UseAPI.net recommendations started around Dec 2024.

What are some alternatives?

When comparing Freshdesk and UseAPI.net, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Midjourney - Midjourney lets you create images (paintings, digital art, logos and much more) simply by writing a prompt.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RunwayML - Create impossible video

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MiniMax AI Video - MiniMax AI empowers you to create captivating videos from text and images effortlessly. Experience the future of video generation with our innovative tools.

Loading...