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Freshdesk VS UI Movement

Compare Freshdesk VS UI Movement and see what are their differences

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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UI Movement logo UI Movement

The best UI design inspiration, daily
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • UI Movement Landing page
    Landing page //
    2023-03-27

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

UI Movement features and specs

  • Inspiration Resource
    UI Movement provides a vast collection of UI animations and design inspiration, making it a valuable resource for designers seeking creative ideas.
  • User-Friendly Interface
    The website features an intuitive and easy-to-navigate interface, allowing users to effortlessly browse through animations and interactions.
  • Categorized Content
    Content is categorized into different types of UI elements (e.g., loaders, buttons, transitions), helping users quickly find specific styles or interactions they need.
  • Regular Updates
    UI Movement is regularly updated with new content, keeping the resource fresh and relevant with the latest design trends.
  • Community Driven
    Members can submit their own work, contributing to a diverse and rich collection of UI animations that reflect a wide range of styles and ideas.

Possible disadvantages of UI Movement

  • Limited Interaction Details
    The website often provides animations without in-depth explanations or tutorials, which might limit its usefulness for those looking to understand how to implement the designs.
  • Quality Variability
    Since the content is user-submitted, the quality of animations can vary, requiring users to sift through to find high-quality and usable designs.
  • No Direct Download Links
    The site does not always provide direct download links or source files for the animations, making it harder for users to easily use the showcased designs in their own projects.
  • Potential Overload
    The sheer volume of animations and ideas can be overwhelming for some users, making it difficult to focus or choose specific inspirations without feeling inundated.
  • Advertisement Presence
    The presence of advertisements on the site can be distracting for users who prefer a cleaner browsing experience while looking for design inspiration.

Analysis of Freshdesk

Overall verdict

  • Freshdesk by Freshworks is considered a good customer support software by many users.

Why this product is good

  • User-Friendly Interface: Freshdesk offers an intuitive and easy-to-navigate interface that simplifies customer support management.
  • Scalability: It provides solutions suitable for small businesses to larger enterprises, offering scalability as business needs grow.
  • Rich Features: The software comes with a wide array of features such as ticketing, automated workflow, self-service portals, and multi-channel communication.
  • Integration Capabilities: Freshdesk integrates seamlessly with a variety of third-party applications, enhancing its functionality and adaptability.
  • Affordability: Compared to other customer support platforms, Freshdesk offers competitive pricing with a range of plans to suit different budgets.
  • Positive Customer Reviews: Many users highlight Freshdesk’s customer support and consistent performance as strong points.

Recommended for

  • Small to Medium-sized Businesses: Due to its cost-effectiveness and scalability, Freshdesk is well-suited for SMEs.
  • Customer Support Teams: For teams aiming to streamline their support operations with a reliable ticketing system.
  • Businesses Requiring Multi-Channel Support: Companies that need to manage inquiries from multiple communication channels efficiently.
  • Startups: Offers the necessary tools without overwhelming complexity, making it ideal for growing teams.

Analysis of UI Movement

Overall verdict

  • UI Movement is considered good for designers and developers looking for inspiration in UI animations. It is especially useful for those who want to see practical examples of how to implement engaging and visually appealing user interfaces.

Why this product is good

  • UI Movement is a popular platform that curates user interface design animations. It provides a source of inspiration for designers by showcasing a wide variety of creative and functional UI animations. The website features high-quality animations submitted by designers around the world, making it a valuable resource for staying updated with the latest trends in UI design.

Recommended for

    UI Movement is recommended for UI/UX designers, web developers, design students, and anyone interested in interface design and animation. It is particularly beneficial for professionals seeking new ideas to enhance their projects with modern and innovative animation techniques.

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

UI Movement videos

+ Add

UI Movement Review | UI Daily Inspiration | Pearl Lemon Reviews

More videos:

  • Review - UI Movement - The best UI design inspiration, every day

Category Popularity

0-100% (relative to Freshdesk and UI Movement)

Freshdesk

UI Movement

Customer Support
100 100%
Customer Support
0% 0
Design Tools
0 0%
Design Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web App
0 0%
Web App
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and UI Movement

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

UI Movement Reviews

We have no reviews of UI Movement yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than UI Movement. While we know about 12 links to Freshdesk, we've tracked only 1 mention of UI Movement. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

UI Movement mentions (1)

What are some alternatives?

When comparing Freshdesk and UI Movement, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Muz.li - Global directory of product designers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UI Garage - Specific mobile and web design patterns for your inspiration

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Page Flows - User flow design inspiration for mobile & desktop

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