Twib is a sales tracking and sales reporting app for business owners & salesmen offering a web-based (https://twib.online) admin panel to track GPS location of sales employee activity, where you can monitor the day to day activities of your sales team by capturing the real data from their location with sales GPS tracker. It helps the company and the sales personnel in the field to track sales visits and reporting more efficiently with images.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Very nice app to manage employees. It helped me a lot to grow my business by saving lot of valuable times.
Based on our record, Freshdesk seems to be a lot more popular than Twib. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Twib. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
In the fast-paced world of sales, staying ahead of the competition and achieving sales targets is a top priority for businesses. Sales representatives, often working on the go, need effective tools to track their activities, optimize productivity, and ensure timely client interactions. Salesman tracking software Salesman tracking software has emerged as a game-changer, empowering sales teams to streamline their... Source: 9 months ago
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