Freshdesk VS Treehouse

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Treehouse Reviews

1. Matheo Lane

   | Web Developer at Trusting Deeds | 4 months ago
   Versatile Content

   The content of this website is perhaps best of the best and i can say that the site is using really remarkable approach to convey the learning material to the audience.

   🏁 Competitors: Tuts Insider

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Treehouse mentions (57)

• I need to vent out about something

  Check here they start from the beginning and really simple Https://teamtreehouse.com/. Source: 11 months ago

• Career Change at 50, Best Options?

  Maybe you could transition to product management. Or some other tech field. It’s easy to train in tech without needing to go to college. Check out Team Treehouse. Source: 11 months ago

• Learning JS and I want to step into React, should I dedicate my time to learning React or NextJS?

  There's also Udemy courses or I've found https://teamtreehouse.com/ to be a great beginner friendly resource. Source: 11 months ago

• Those who gave up their Software Development job; what did you do next?

  Approximately 3 years ago I started doing a front-end development course on teamtreehouse.com wich was pretty good but was like 20 dollars a month.( so I dont really recommend it ) quite expensive. This got me an internship at a friends company. Wich I did for 1 year ( I did some front end stuff but mostly wordpress developing there wich wasnt really my thing but at least I had some tech related development stuff... Source: about 1 year ago

• What web dev course/website is the best for a beginner?

  I used to learn from Treehouse (https://teamtreehouse.com/). Has a lot of the basics on it. Though it does cost $25 a month, it is definitely worth it. If I had more time, I would still be using them. Source: about 1 year ago