Software Alternatives & Reviews

Freshdesk VS Travis CI

Compare Freshdesk VS Travis CI and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Travis CI logo Travis CI

Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Travis CI Landing page
    Landing page //
    2023-01-06

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Travis CI videos

GitHub, Travis CI - Lecture 9 - CS50's Web Programming with Python and JavaScript 2018

More videos:

  • Tutorial - How to run Android tests on Travis CI

Category Popularity

0-100% (relative to Freshdesk and Travis CI)
Customer Support
100 100%
0% 0
Continuous Integration
0 0%
100% 100
Help Desk
100 100%
0% 0
DevOps Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Travis CI

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Travis CI Reviews

10 Jenkins Alternatives in 2021 for Developers
You might find that Travis CI proudly promotes the fact that they have more than 900,000 open-source projects and 600,000 users on their platform with Travis CI. Automated deployment can be quickly established by following the tutorials and documentation that are currently available on their website.
The Best Alternatives to Jenkins for Developers
Travis CI is a continuous integration and testing CI/CD tool. It is free of cost for open source projects and provides seamless integration with GitHub. It supports more than 20 languages, like Node.js, PHP, Python, etc. along with Docker.
Continuous Integration. CircleCI vs Travis CI vs Jenkins
Travis CI is recommended for cases when you are working on the open-source projects, that should be tested in different environments.
Source: djangostars.com

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than Travis CI. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Travis CI mentions (6)

  • Front-end Guide
    We used Travis CI for our continuous integration (CI) pipeline. Travis is a highly popular CI on Github and its build matrix feature is useful for repositories which contain multiple projects like Grab's. We configured Travis to do the following:. - Source: dev.to / over 1 year ago
  • Flutter
    CI/CD for autobuild + autotests (Codemagic or Travis CI). Source: over 1 year ago
  • How To Build Your First CI/CD Pipeline With Travis CI?
    Step 2: Log on to Travis CI and sign up with your GitHub account used above. - Source: dev.to / over 1 year ago
  • What does a DevOps engineer actually do?
    Some other hosted CI products, such as CircleCI and Travis Cl, are completely hosted in the cloud. It is becoming more popular for small organizations to use hosted CI products, as they allow engineering teams to begin continuous integration as soon as possible. Source: almost 3 years ago
  • Hosting an Angular application on GitHub Pages using Travis CI
    1. Let's create the account. Access the site https://travis-ci.com/ and click on the button Sign up. - Source: dev.to / almost 3 years ago
View more

What are some alternatives?

When comparing Freshdesk and Travis CI, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.