Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Trakt.tv Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Trakt.tv mentions (247)

• Why do people still use Kodi?

  Kodi + trakt.tv. And my movie collection looks better than Netflix. Also, I have more content than Netflix. Trakt helps to organize it. I used to use Kodi plugins but now it`s too much hassle. Source: 6 months ago

• IMDB Trakt Watchlist/Rating Syncer Tool (sync both ways)

  I spent some time working on this tool called IMDB-Trakt-Syncer which syncs user watchlist, ratings and comments for Movies, TV Shows and Episodes both ways between IMDB and Trakt. Also syncs episode ratings. You can use this script alongside PlexTraktSync and TMDB-Trakt-Syncer to get your ratings syncs across all 4 platforms! It should work on any OS. The project's Github repository and source code can be found... Source: 7 months ago

• Jellyfin Synchronization

  Good afternoon everyone!! I am a long time browser/reader of the all mighty reddit but this is my very first post. I very recently learned about trakt.tv and best I can tell it is great. I am in search of some information as to how to get Jellyfin Media Server to synchronize with the site. I installed the plug-in and authorized the device using the provided link but the browser never redirected. Thanks in... Source: 8 months ago

• I built a free website to follow filmmakers, their work and news about them: movienerd.tv

  No movie site / app I am aware of gives you the opportunity to follow filmmakers. And that's a pity - both for movie lovers as myself and for filmmakers as yourself, who e.g. Want to keep track of their colleagues' work. That's why I built movienerd. And in its core it's basically that: you follow filmmakers and get a personalized feed of their past and upcoming releases. I use the database of themoviedb (as... Source: 11 months ago

• Showly, keep track of your tv shows.

  This is a personal proyect, in no way to compete with trakt.tv, but a friend of mine have the same issues than me with their interface and I thought, maybe other people also... Source: 11 months ago