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Freshdesk VS Tillful

Compare Freshdesk VS Tillful and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tillful logo Tillful

Tillful's mission is to unlock capital and increase access to credit for small business owners by using better data.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Tillful Landing page
    Landing page //
    2021-12-10

We are dedicated to creating a more inclusive and intelligent approach to business credit. We are on a mission to increase access to capital and opportunities for first-time founders, new business owners and underrepresented, underserved small businesses.

Tillful helps business owners build strong business credit quicker and stay on top of their financial health with a platform that includes free business finance management services, resources, tools and exclusive funding opportunities based on our proprietary credit scoring models using AI and machine learning.

We harness the insights we’ve gained through years of developing AI-based credit models for lenders, enterprise companies and large financial institutions to help empower small businesses in taking control of their credit health and gain greater access to the capital and credit they need to launch or grow their businesses.

Freshdesk

Website
freshdesk.com
Pricing URL
Official Freshdesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Tillful

Website
tillful.com
Pricing URL
-
$ Details
free
Platforms
Web iOS Browser Google Chrome Android Safari Windows
Release Date
2020 December
Edit details

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Tillful videos

+ Add

No Credit Check! Very High Credit Limit! Easy Approvals! Tillful Credit Card (Major Game Changer!)

More videos:

  • Demo - Major Game Changer! Tillful - New FinTech - New Business Credit Score - Full Demo - Build Credit!
  • Review - Tillful Updated Video

Category Popularity

0-100% (relative to Freshdesk and Tillful)

Freshdesk

Tillful

Customer Support
100 100%
Customer Support
0% 0
Fintech
0 0%
Fintech
100% 100
Help Desk
100 100%
Help Desk
0% 0
Small Business
0 0%
Small Business
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Tillful

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.
Source: www.itbusinessedge.com

Tillful Reviews

We have no reviews of Tillful yet.
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Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Tillful mentions (0)

We have not tracked any mentions of Tillful yet. Tracking of Tillful recommendations started around Sep 2021.

What are some alternatives?

When comparing Freshdesk and Tillful, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chipax - Helping LATAM SMBs handle their finances like a pro

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CreditPush - An easy-to-navigate business & credit management platform that helps you get personalized loans, puts you in control of your business’s growth and future

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ProfitBooks - Best Online Accounting Software for small business in India. Includes easy tools to Create Invoices, Track Expenses, Process Payroll, Manage Inventory and Taxes.

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