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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Swagger UI should be more popular than Freshdesk. It has been mentiond 44 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Swagger descriptor for REST API with nice Swagger UI console. Nowadays, it is a standard de facto. Microservices should be accessible via HTTP and operate with data in a human-readable JSON format. As a bonus, it is super easy to generate data types and API client code for the client side (it works well for a TypeScript-based front-end, for example). - Source: dev.to / about 2 months ago
Configure Swagger UI or a similar tool for automated scanning and documentation of your network's APIs. Here's a basic example of how to set up a Swagger configuration file (swagger-config.yaml) for API documentation:. - Source: dev.to / 3 months ago
API Documentation: FastAPI generates interactive documentation with Swagger UI and ReDoc, making exploring and understanding API endpoints effortless. - Source: dev.to / 5 months ago
Visit http://127.0.0.1:8000 in your browser or a tool like Swagger UI to explore the automatically generated API documentation. - Source: dev.to / 6 months ago
Swagger UI allows developers to explore and test API endpoints interactively. It displays detailed information about each endpoint, including parameters, request/response models, and example requests. - Source: dev.to / 6 months ago
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