ShipStation clears the path to growth whether you’re scaling your ecommerce business or expanding your global footprint for your 3PL. ShipStation creates delivery experiences that fuel growth, empowering merchants with the shipping tools, robust automations, and guidance they need to succeed at every step.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than ShipStation. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Should you want a discounted rate, and your shipping volumes justify it, stamps.com will get you a few percentage points off of retail and allow for a few extra ounces (3) on first class packages. Other sites can work for getting exact shipping costs and often include comparison to other carriers. For example, we use shipstation.com connected to stamps.com and their native UPS integration typically shipping... Source: over 1 year ago
It depends on the volume but you could find an Order Management System (OMS) for your selling channels. This software would allow you to sync your orders into the software and stream line the pick pack process. Options like shipstation.com etc. This is better for lower volumes. If you want to automate orders at scale then I would find a 3pl or fulfillment partner. This is someone who would store and do the... Source: over 1 year ago
Title F**KFACE: Bobcat & Steve // Andrew's Sponsorship Opportunity Show F**KFACE Site Rooster-teeth Thumbnail Link Length 57:20 Description Geoff, Gavin, and Andrew talk about the snow removal budget, cat piss presents, the sauce to Burnham ratio, Gavin questions a device, Geoff is back on the bike kind of, and Andrew's slats. If you want to send your towel cards in, send to: Infinity Towel, 1901 e.... Source: over 2 years ago
Title Rooster Teeth Podcast: The Duck Painting Catastrophe - #670 Show Rooster Teeth Podcast Site Rooster-teeth Thumbnail Link Length 1:33:59 Description Join Gus Sorola, Gavin Free, Andrew Rosas, and Christian Young as they discuss Gus' problem with Andrew's Duck Stamp painting, how birds are weird and we should never trust them, the best kind of vomiting, and more on this week's RT Podcast. Sponsored... Source: over 2 years ago
I use shipstation.com for almost all my shipping - USPS and UPS. I have 3 stores connected to it. It's $50/mo for my volume level. Source: over 2 years ago
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