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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, SDelete should be more popular than Freshdesk. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
What lessons can we take away from my story? They are, in fact, quite simple and obvious: merely deleting files and quick formatting is usually not enough when disposing of or selling hard drives. For more assurance, it’s better to perform a full format (in modern operating systems, of course). And for the truly paranoid, there’s the good old console utility SDelete from the Sysinternals suite or a tool named... - Source: dev.to / 6 months ago
I assume you were using a dynamically expanding disk - if so just note it won't dynamically contract just by deleting files. To shrink the drive you will likely need to run sdelete -z on the drive inside the VM to clear the free space, then edit and compact the VHDX. You will need to be able to boot the VM to run sdelete though so you'll need to temporarily move other files off the drive, or move the VM files to... Source: 11 months ago
You can always download sdelete https://learn.microsoft.com/en-us/sysinternals/downloads/sdelete and do an overwrite pass just to be safe. It'll take a while but you can do other things while it's running. Source: 12 months ago
My understanding is that it doesn't completely solve it. I don't have time to dig up an authoritative source for this claim — hopefully this superuser comment will suffice. I believe that you can achieve something close to a secure erase by filling up your SSD to 100% capacity with data before deleting; the utility sdelete supposedly does this when using the -c option. Source: about 1 year ago
Check out sdelete from the MS sysinternals utilities suite: https://learn.microsoft.com/en-us/sysinternals/downloads/sdelete. Source: about 1 year ago
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