Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Scrambled Exif Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Scrambled Exif mentions (8)

• Yesterday I found out that the "religion" (Scientology) I was born and raised in is a Cult when I finally had the courage to look for myself. A Scientologist then messaged me and threatened me with being cut off from all my friends and family. I want everyone to see how insane this cult is.

  Scrambled Exif can be used if you need to post images with that data scrubbed https://gitlab.com/juanitobananas/scrambled-exif. Source: almost 1 year ago

• YSK: Many phones attach GPS data to your photos by default.

  There's some great apps that scramble the data that your phone adds to photos you take with it https://gitlab.com/juanitobananas/scrambled-exif. Source: over 1 year ago

• An urgent message from the Ukrainian government

  You could do this on device using scrambled exif (https://gitlab.com/juanitobananas/scrambled-exif). It is also available on fdroid for Android. Source: over 2 years ago

• GrapheneOS Camera app version 11 released

  Is maybe having to use an app that is similar to Scrambled-EXIF in order to remove the EXIF data from photos/images/pictures before sharing them. Source: over 2 years ago

• This came in today from Amazon :)

  Bruh, use Scrambled Exif before sharing images. Source: over 2 years ago