Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Pluralsight should be more popular than Freshdesk. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
I can only think of coursera plus and pluralsight.com in that price range. Source: about 1 year ago
Hired.com is based there, same as pluralsight.com - I think sendemail (or some email company with 'send' is there). Hireahelper.com, https://portfolium.com/ and tons others. Source: about 1 year ago
Go to pluralsight.com if you can and get a membership. There are videos there that can help get you started. Source: over 1 year ago
Pluralsight.com can provide us with news, standings, clubs, shows and videos. However, we may find it is hard for us to play pluralsight.com videos offline as we cannot download pluralsight.com videos, let alone to play them on portable devices like iPhone, Xbox and more. How can we successfully download and play pluralsight.com videos without trouble? The following article will show an easy way to download videos... Source: over 1 year ago
I went back to get my second bachelors in computer science at FIU (I already have a masters in Information Systems). Honestly, I found little to no value in the college courses and decided to stop half way through the program with a 4.0 gpa. Everything is available online (and for the most part free). I recommend you check out edx.org if you want a college like structured learning format. For a paid... Source: over 1 year ago
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