Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Play.ht Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Play.ht mentions (64)

• [D] What offline TTS Model is good enough for a realistic real-time task?

  There aren't really any models that produce realistic real-time voice. I'd recommend ElevenLabs or play.ht, sadly these seem to be the only useable options for now. Source: 6 months ago

• Where can I find an online resource of voice cloning?

  I've used play.ht before. Very easy to use. Source: 11 months ago

• Voice generation AI (TTS)

  Does anyone know what they are using and if its possible to get it and run it locally? I have a lot of text to voice (1 500 000 characters, 300 000 words) so using services as elevenlabs or play.ht would be pretty expensive. The quality is secondary to it being reasonably fast (got a 2060 super, dont want to run it for 4 months straight to generate all this dialogue). Source: 11 months ago

• Best AI Voice for Audio Books - Play.ht?

  My experience with play.ht wasn't positive, had way better luck paying the eleven labs premium. Source: 11 months ago

• Best AI Voice for Audio Books - Play.ht?

  (The biggest problem I have with play.ht is it won't do some things because "Your content violates our standards" and that is for "fight scenes" written over 100 years ago). Source: 11 months ago