Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, OpenVPN should be more popular than Freshdesk. It has been mentiond 40 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
OpenVPN is hiring! https://openvpn.net/ C++ Developer in the United States. Full-time| Fully remote| Flexible work schedules Link to look at vacancy details and apply:. - Source: Hacker News / 8 months ago
How you connect to your modem will depend on the device you are using, but for windows laptops as an example you download the OpenVPN program and input your modem details there, much like you would any other vpn service. I think there would be some guides on youtube. https://openvpn.net/. Source: 11 months ago
I just started playing with CloudConnexa for remotely managing my second pFSense. Really nice and is free for up to 3 concurrent users. https://openvpn.net. Can also self-host OpenVPN access server with a free 2 concurrent license. Source: about 1 year ago
If anyone is being blocked check out free OpenVPN. Source: about 1 year ago
I too haven't used the client-nat directive in some years (I currently implement 1:1 NAT with pfsense to access my network because I'm too lazy to change the networks subnet from the default) so I decided to retest and it does appear that OpenVPN Connect clients do not properly support the client-nat directive but the traditional OpenVPN server/clients still do. I've just tested this on OpenVPN 2.6.3 Server,... Source: about 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ProtonVPN - ProtonVPN is a security focused FREE VPN service, developed by CERN and MIT scientists. Use the web anonymously, unblock websites & encrypt your connection.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Hotspot Shield - Hotspot Shield is a software application developed by AnchorFree, Inc.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
NordVPN - NordVPN offers VPN technology that encrypts data twice.